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Serra Trussville Kia - Service Center

Birmingham, AL

4.2
1,451 Reviews

1,451 Reviews of Serra Trussville Kia - Service Center

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August 18, 2022

They were respectful, answered all questions, made sure I was comfortable while waiting, and kept me informed about the work being done on my car. More

by memawbeth81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
August 18, 2022

Everyone was nice and the service was fast. I have been using them for years. More

by ginwin37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
August 17, 2022

Jonathan and Sarah are great to work with. I enjoy Sarah’s personality and Johnathan’s professionalism. More

by Curry2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah and Johnathan
August 17, 2022

Wonderful service! Always timely, caring , and considerate. I will definitely be back whenever I need service to my car. More

by laelamori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan
August 17, 2022

Serra Kia has done all of my service work for the more than 3 years I have owned my car and I have always been exceptionally pleased and impressed with the people and the work done. HOWEVER, this time whe More

by rmg6676
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Frankie no longer there-he was fantastic.
August 17, 2022

Love them there, wouldn’t go anywhere else! In and out in 45 minutes or less! More

by andriabenford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
August 16, 2022

Great customer service and also great professionalism We are highly recommend Sarah Kia to anyone that have a Kia that need to be service More

by redndavin6063
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance, David Price
August 16, 2022

It was excellent service all the employees was very nice the job was done on time and thanks to all the employees More

by Helencrayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan jimen
August 13, 2022

The staff was very professional and answered any questions that I had. Would definitely recommend your service center to other Kia owners More

by mrfire29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Jimen, Frankie Vance
August 12, 2022

The staff was very friendly and noliable to my needs. Everything was done quickly and at my convenience. Was very satisfied with my service. More

by rachellynn3699
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance, David Price
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