Serra Trussville Kia - Service Center
Birmingham, AL
1,451 Reviews of Serra Trussville Kia - Service Center
They were respectful, answered all questions, made sure I was comfortable while waiting, and kept me informed about the work being done on my car. was comfortable while waiting, and kept me informed about the work being done on my car. More
Serra Kia has done all of my service work for the more than 3 years I have owned my car and I have always been exceptionally pleased and impressed with the people and the work done. HOWEVER, this time whe than 3 years I have owned my car and I have always been exceptionally pleased and impressed with the people and the work done. HOWEVER, this time when I was told it would be 2 to 3 weeks before diagnostics could even be run to find out what was wrong with my car, I came and got it and limped to another Kia dealer who diagnosed the problem, fixed it and returned the car to me in 48 hours. The next time I need service work I will call before making the trip to Trussville and If there is again an extensive wait time, I am sorry but you will have lost my business for good. More
Great customer service and also great professionalism We are highly recommend Sarah Kia to anyone that have a Kia that need to be service We are highly recommend Sarah Kia to anyone that have a Kia that need to be service More
The staff was very professional and answered any questions that I had. Would definitely recommend your service center to other Kia owners questions that I had. Would definitely recommend your service center to other Kia owners More
The staff was very friendly and noliable to my needs. Everything was done quickly and at my convenience. Was very satisfied with my service. Everything was done quickly and at my convenience. Was very satisfied with my service. More