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Serra Trussville Kia - Service Center

Birmingham, AL

4.2
1,451 Reviews

1,451 Reviews of Serra Trussville Kia - Service Center

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October 11, 2022

They were so honest and helpful to my 88 yr old mom and her 74 yr old significant other. Sarah was so nice!!! More

by rsqshlt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah gets 5 stars!!!
October 10, 2022

Amazing, polite and fast service I was in and out wasn’t even a whole hour. Most definitely going back More

by KaniahDailey45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance, David Price
October 09, 2022

This is a good place to go looking for a car they not gone let u leave until they have done they have done all they can to put u in a car More

by Pcoraletha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance, David Price
October 08, 2022

Extremely friendly employees! The best part of getting my oil changed here is the play room for kids. Also, really quick service was provided and there was no wait with my schedul More

by deaizhagoudie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2022

Arrived at 7:50 they came right out and took my car to the back. They were very nice and the service was really quick! More

by Ashley Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance, David Price
October 05, 2022

The serviceperson was very cheerful and nice. The waiting area was very pleasant.. Not like usual service dept. where you felt like you were trouble and wasting their time.... More

by Cheryl.lynne2156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Drake
October 04, 2022

Johny is the best always treats me right and takes care of my service needs More

by Mshaw5388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
October 04, 2022

I was provided wonderful care. I do recommend! I was in and out quickly. Thank you More

by Katie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Drake
October 01, 2022

Always greeted from someone friendly no matter what the issue is they do all they can do to make my experience the best!! More

by vickywright22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vicky Jonathan Sarah
October 01, 2022

It was a great experience as always. Everyone is so helpful in particular Johnathon and Kevin. More

by Fuddilicious
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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