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Serra Trussville Kia - Service Center

Birmingham, AL

4.2
1,451 Reviews

1,451 Reviews of Serra Trussville Kia - Service Center

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October 21, 2022

Service was great I have been taking my car here for a long time. I would recommend anyone. More

by shannohudson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
October 20, 2022

I cannot say enough good things about my recent service experience with Serra Kia in Trussville. Master Technician Kyle Tyler was very helpful and knowledgeable which made me feel more at ease about gettin More

by Lee Huffstutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Tyler
October 20, 2022

Would you believe $24. Just to change a brake light.. other than that great staff. More

by lisbonw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance, David Price
October 19, 2022

Very very helpful, didn’t have to wait long I will be back. Thank you More

by yolieolie2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2022

Very poor customer service. Knowledge of parts and pricing are very poor. Service times are atrocious. More

by Bee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jonathan
October 18, 2022

This is a great dealership. Went there and found the car I wanted at a great price. Take it there to have it serviced and never had to wait an extremely long time. Customer serv More

by Janicelovesjesus5@gma il.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Kevin Jones
October 16, 2022

great and friendly sales people. Goes out their way to assist you. outstanding service oersonnel. More

by gloriaclark66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance, David Price, Clint Wright
October 15, 2022

I like the service and the courtesy and the professionalism yes I would recommend Saerra Kia More

by careyvickers34@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Neely
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2022

They changed oil and rotated tires. Did not suggest unnecessary stuff for car. Very much appreciated they didn't take advantage of just a service appointment More

by dmr62626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember name
October 12, 2022

They were friendly and fast. The waiting area was modern and comfortable even though I was not there long. More

by khulett82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance, David Price
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