Serra Trussville Kia - Service Center

Y'all are ery friendly and great customer service and I would tell others about yall would tell others about yall More

Excellent and quick service. Drop off and pick up were very efficient and teh waiting area during the service was clean and comfortable. Thank you. Drop off and pick up were very efficient and teh waiting area during the service was clean and comfortable. Thank you. More

Got us in and out wait little bit not long. will be coming back again will be coming back again More

Clean, quick, and friendly service. Staff is very helpful and has kept their word on good service Staff is very helpful and has kept their word on good service More

The staff is always courteous and knowledgeable of the vehicles. The store is clean and waiting area is comfortable. vehicles. The store is clean and waiting area is comfortable. More

My son Caleb McDonald works at this dealership, and he was Awesome in helping me find my new car. They are friendly and professional! was Awesome in helping me find my new car. They are friendly and professional! More

My car was at this dealership for 4 months for service. I called several times for an update, which was always “nothing yet”. It wasn’t until my wife called and complained after 2 1/2 months that someone f I called several times for an update, which was always “nothing yet”. It wasn’t until my wife called and complained after 2 1/2 months that someone from this dealership ever called me with an update on my car. I was told my car would be fixed the very next week. And then, another month later, my car was finally done. Was told I had a 12 month warranty on the work done, but didn’t get any paperwork. Was told it was “in the system”, yet my dealership has no idea what I’m talking about and can’t find anything. And I’m still having issues with the engine. More

Best service I ever had while purchasing my car this past Monday. Would recommend anyone to Serra Kia. Monday. Would recommend anyone to Serra Kia. More

Everyone is kind, respectful, and even when they are busy they always do there best to keep me informed. they always do there best to keep me informed. More

Johnny did a great job at taking car of me always such a great experience great experience More