Serra Trussville Kia - Service Center

Not pleased this visit. Major concern not addressed. All items not fixed and overlooked, concerned Major concern not addressed. All items not fixed and overlooked, concerned More

Everyone was respectful, courteuos and efficent. They were great! The car is running super fine! They were great! The car is running super fine! More

Always great customer service. Highly recommend this dealership for all your service and new car needs. Highly recommend this dealership for all your service and new car needs. More

Service rep was knowledgeable and friendly. Service team was speedy! We even discussed upcoming maintenance tasks. Service team was speedy! We even discussed upcoming maintenance tasks. More

Brooks was awesome He explaine everything to me that they had to do to my car they had to do to my car More

The service depth was considerate. The sales dept needs to work on the their responsiveness. The sales dept needs to work on the their responsiveness. More

I got there at 10:30 for an appointment and didn’t leave until 12:30 for an oil change and recall until 12:30 for an oil change and recall More

Lie, lie, lie. Do not trust them. They mislead me from day one. Would not buy a Kia Do not trust them. They mislead me from day one. Would not buy a Kia More

Dealership is very quick and efficient with servicing my car. They have great customer service! car. They have great customer service! More

I was sold a vehicle with a vehicle consumption issue. I AM CONSTANTLY BUYING OIL I CAN NOT RUN TO THE DEALERSHIP EVERY TIME IT NEEDS OIL .THEY TOLD ME THAT THE NEXT TIME I BRING IT IN I WOULD NEED TO LEA I AM CONSTANTLY BUYING OIL I CAN NOT RUN TO THE DEALERSHIP EVERY TIME IT NEEDS OIL .THEY TOLD ME THAT THE NEXT TIME I BRING IT IN I WOULD NEED TO LEAVE IT OVERNIGHT . I WOULD HAVE HAVE SOMEONE TO PICK ME UP BUT THAT IS NOT A OPTION FOR ME MY KIDS HAVE TO GO TO SCHOOL AND I Work I have only had the car since 10/26/2022 . So I am not happy at all. More