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Serra Trussville Kia - Service Center

Birmingham, AL

4.2
1,451 Reviews

1,451 Reviews of Serra Trussville Kia - Service Center

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February 24, 2023

The service department was great. I wasn't there very long. I was satisfied indeed. More

by Granny10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Price
February 21, 2023

Friendly service area people. Efficient service. Car ready when promised. Problem was fixed first time. More

by Me-n-three
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Price
February 19, 2023

The customer service was great. I would highly recommend this service center. Thank you again for serving my vehicle. More

by tasiaonnaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Price
February 19, 2023

Great customer service. They took the initiative to repair a recall before I even received notice of it in the me mail. More

by phollo5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Price
February 19, 2023

They kept vehicle a month forgot to fix trunk not closing and opening on the highway. More

by cpinkney619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember
February 18, 2023

Lied about checking my car! Rims are bent on car I was sold! They didn’t do anything they said they would do! More

by shantrena
Recommend Dealer
No
Employees Worked With
Kaleb-car salesman
February 17, 2023

They got my car in quick and did the updates and I was out!! Great and considerate More

by pulliam.janice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name that helped me
February 17, 2023

Great job by all—would recommend and commend you and the reps and mechanics for work More

by Dj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Price
February 17, 2023

Very nice and considerate people. My car recall was done in a timely manner and I was called ASAP. Definitely recommend going here to buy a car or have work done. Ask for Johnathan! More

by Justyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2023

I bought my last three cars from here. And I've always brought them here for service. Very friendly and helpful people. More

by JOE3516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I used Serra Kia in Trussville. Jonathan
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