Serra Trussville Kia - Service Center

The service was exceptional and friendly. Very fast return for oils change. Great service always. Very fast return for oils change. Great service always. More

Nice but I was charged for a spray on my new cabin air filter that I didn’t ask for. I noticed a strange odor after I cranked my car. I don’t appreciate that. filter that I didn’t ask for. I noticed a strange odor after I cranked my car. I don’t appreciate that. More

I was a about an hour late for my service appointment time when I got there took my car in right away and kept me informed of what was going on time when I got there took my car in right away and kept me informed of what was going on More

Excellent customer service. Very friendly and knowledgeable. Will keep this dealer for service needs, forever Very friendly and knowledgeable. Will keep this dealer for service needs, forever More

Super diligent in getting our car in fast for the recalls. Everyone at Serra Kia is so friendly and helpful. recalls. Everyone at Serra Kia is so friendly and helpful. More

Services we're done in a timely manner very satisfactory workman's ship very happy workman's ship very happy More

Very friendly, clean ,brook explained very thing to me gave back to me completely done I would recommend them! gave back to me completely done I would recommend them! More

Great service. ….In and out very quickly. Service manager provided timely updates on status and assisted with checking out. ….In and out very quickly. Service manager provided timely updates on status and assisted with checking out. More

It’s best to make an appointment. Last visit was a 2 hour wait as a walk in. I understand they were busy, just a heads up to anyone not making an appointment. Not the best place for Last visit was a 2 hour wait as a walk in. I understand they were busy, just a heads up to anyone not making an appointment. Not the best place for a last minute oil change before a trip. The staff were friendly and let me know the wait time up front. More

A nice visit and very fast service. No complains at all. I will definitely come back. No complains at all. I will definitely come back. More