Serra Trussville Kia - Service Center

Fast and friendly They were on time and as always friendly. They were on time and as always friendly. Always a good experience! friendly. They were on time and as always friendly. Always a good experience! More

I'm grateful that I got a new engine. There was a recall on my 2015 Kia soul and it took Kia two months to do it while I paid for a rental car waiting. There was a recall on my 2015 Kia soul and it took Kia two months to do it while I paid for a rental car waiting. More

I would give zero stars if that were an option. The rude lady in the service department gave us an appointment to come in for service on new years day. We drove over an hour to get there on time fo The rude lady in the service department gave us an appointment to come in for service on new years day. We drove over an hour to get there on time for our appointment only to find that they were closed due to the holiday. Then when I called back she refused to put my call through to the service manager. I was told they called and couldn't get an answer which was a lie, we had no missed calls. Then they told my son that their automated phone system was supposed to call us but it didn't work. They don't care how they treat people. More

Amazing and caring Took the time listening to what I was worried about Took the time listening to what I was worried about so amazing and caring worried about Took the time listening to what I was worried about so amazing and caring More

Amazing as always! Friendly service, clean and explain everything that did get done and what needs to be done in the future Friendly service, clean and explain everything that did get done and what needs to be done in the future More

Quick and stress free Friendly service, under promised and over delivered on the time it would take to complete the job and over delivered on the time it would take to complete the job More

Everyone was very nice, professional, It was done in a timely manner. I was pleasantly please with this visit. timely manner. I was pleasantly please with this visit. More

Already have Girl up front didn't act like she knew what she was doing either. she was doing either. More

It was good It was a wonderful experience, didn't have to wait long time for service . wait long time for service . More

Good Had to wait a few days to get my engine light problem check out but everything is fixed now. problem check out but everything is fixed now. More