Serra Trussville Kia - Service Center

Very professional and friendly Took the time to make sure my Kia Optima was fixed run with no problems or issues. my Kia Optima was fixed run with no problems or issues. More

Pleasant environment Waiting area is nice, everyone is attentive to you while you are there attentive to you while you are there More

Staff are very friendly and nice. Knowledgeable about my car. Told me I had 2 recalls that I was unaware of. Offered to wash my car. Overall a great experience. Knowledgeable about my car. Told me I had 2 recalls that I was unaware of. Offered to wash my car. Overall a great experience. More

They were nice and very knowledgeable and a pleasure to work with My salesman was very adamant on finding the vehicle that fits me work with My salesman was very adamant on finding the vehicle that fits me More

Had a great experience at the dealership it went very smoothly and we were very informed about every aspect of the process smoothly and we were very informed about every aspect of the process More

I had an easy experience with Kia getting my car maintenance done. It was a pleasant experience, quick and thorough and everyone I encountered was very professional. maintenance done. It was a pleasant experience, quick and thorough and everyone I encountered was very professional. More

I had a appointment got there on time they greeted me took the and went to the waiting room and somewhere between 1and 2 hours they came back asked me would I have time for a free car wash I said yes and took the and went to the waiting room and somewhere between 1and 2 hours they came back asked me would I have time for a free car wash I said yes and then they took the car to the car wash cleaned it and I was ready to go More

Serra Kia Trussville is conveniently located and its employees are always helpful and friendly. We were happy to learn about its Saturday walk-in option for oil changes. employees are always helpful and friendly. We were happy to learn about its Saturday walk-in option for oil changes. More

Not satisfied. .problem not solved after diagnosis and repair..noise on acceleration ..burning odor @ times.. must keep check on oil levels frequently..My Kia sick, .problem not solved after diagnosis and repair..noise on acceleration ..burning odor @ times.. must keep check on oil levels frequently..My Kia sick, lm sick More

Easy to set up appointment and excellent service. I went there for first time service so everything was free. I will be back for another service I went there for first time service so everything was free. I will be back for another service More