Serra Trussville Kia - Service Center

Always great service with a smile Nice friendly knowledgeable staff always very helpful Great place knowledgeable staff always very helpful Great place More

Absolute first class service. . Communication and job performance...beyond expectation Will be back for Kia service and purchases . Communication and job performance...beyond expectation Will be back for Kia service and purchases More

They wasn't communicating with me. The receptionist had a nasty attitude when I called to check on my car, and when my car was ready, no one called and told me. The receptionist had a nasty attitude when I called to check on my car, and when my car was ready, no one called and told me. More

Nice, professional service. The female customer service representative was nice when I scheduled my appointment and she professional when I left. The male service representative The female customer service representative was nice when I scheduled my appointment and she professional when I left. The male service representative was nice when he greeted me to see what service I was getting that day. He was professional keeping me updated on the status of the service. He explained the results of the service by giving me the tire and brake health of my vehicle. More

Courteous Great customer service. Kept me informed. Got me in and out in a timely manner. Kept me informed. Got me in and out in a timely manner. More

Great customer service with professional and friendly staff. They answered all my questions! 5 stars!! staff. They answered all my questions! 5 stars!! More

They tell you what you want to hear but once you start signing as you're saying you find out you're not getting anything but you were supposed to get I paid a premium price signing as you're saying you find out you're not getting anything but you were supposed to get I paid a premium price More

I don't have any complaints. The service was great, I appreciate all that ya'll do. Thank you for your help. The service was great, I appreciate all that ya'll do. Thank you for your help. More

Fast, efficient and professional The service was fast, efficient and professional. Everyone was nice. The service staff explained everything to me very well. efficient and professional. Everyone was nice. The service staff explained everything to me very well. More

Very unpleasant experiences! ! Lack customer service skills ! Don't explain what's going on with vehicle after service is performed!! ! Lack customer service skills ! Don't explain what's going on with vehicle after service is performed!! More