Serra Trussville Kia - Service Center

Very personal and friendly Showed me the waiting area and offered me a drink etc. Kept me informed about what was going on with my vehicle and how long it would take. Showed me the waiting area and offered me a drink etc. Kept me informed about what was going on with my vehicle and how long it would take. More

recalls This was my first experience with Trussville Kia, and I was pleasantly surprised how I was treated by everybody,especial Frankie Vance ,so nice. Thank This was my first experience with Trussville Kia, and I was pleasantly surprised how I was treated by everybody,especial Frankie Vance ,so nice. Thanks More

Alarm work I walked right in, got a good quote and the worked was quick and I got good time to meet my deadlines. Price was slightly higher than desired. Worth i I walked right in, got a good quote and the worked was quick and I got good time to meet my deadlines. Price was slightly higher than desired. Worth it. More

great service The Kia Store in trussville had great service. All the associates were welcoming and friendly and helpful. Jessica got me a discount on my service and The Kia Store in trussville had great service. All the associates were welcoming and friendly and helpful. Jessica got me a discount on my service and was super great to work with. Ill be back! More

Recall Friendly fast service. Will bring my other Kia vehicles here for service. Used to go elsewhere but not anymore. Thanks for the great service, made it Friendly fast service. Will bring my other Kia vehicles here for service. Used to go elsewhere but not anymore. Thanks for the great service, made it easy on me. More

Excellent Service I drive around 45 min to get here since my local dealer (Riverchase) sucks. My only complaint is that the card reader went out so I had to go to an A I drive around 45 min to get here since my local dealer (Riverchase) sucks. My only complaint is that the card reader went out so I had to go to an ATM down the street, which wasn't really their fault. Frankie was cool too. Will definitely be back. More

Service Action repair My experience with Serra Kia was wonderful. Frankie Vance was very nice and knowledgeable about my car issues. He explained what needed to be done t My experience with Serra Kia was wonderful. Frankie Vance was very nice and knowledgeable about my car issues. He explained what needed to be done to my vehicle in a way that I understood. He offered complimentary coffee and water. When I got my car back he was right there to expand to fix. He offered and genuine smile and excellent customer service! More

Timely and thorough service Very speedy and very thorough service as always. Super courteous and helpful. It's why I come back again for service at this location every time. Very speedy and very thorough service as always. Super courteous and helpful. It's why I come back again for service at this location every time. More

Very professional atmosphere customer service greeted you upon arrival. Service was complete in a timely manner would recommend this service center to anyone Great job atmosphere customer service greeted you upon arrival. Service was complete in a timely manner would recommend this service center to anyone Great job guys!!!! More

Kia recalls Excellent service from Frankie in the service center. Handled all of my service needs and did so with a smile. Will be going back again to see Fran Excellent service from Frankie in the service center. Handled all of my service needs and did so with a smile. Will be going back again to see Frankie and Jessica More