Serra Trussville Kia - Service Center

Satisfied Customer My service was fast and seamless. The service representative was knowledgeable and asked precise follow up questions to make my first service experien My service was fast and seamless. The service representative was knowledgeable and asked precise follow up questions to make my first service experience at this dearlerships smooth. More

Oil Change 4-10-19 Frankie Vance got my car in before my 1:00 PM appointment. I made a special request to not have anything wiped down on the inside of my car, I do not Frankie Vance got my car in before my 1:00 PM appointment. I made a special request to not have anything wiped down on the inside of my car, I do not like armor all on the inside, he made sure this was taken care of. More

FRONT AND REAR LIGHT SYSTEM REPAIRED TO MEET SAFETY S JESSICA WAS EXTREMELY FRIENDLY, PATIENT KNOWLEDGEABLE AND HELPFUL. HER GUIDANCE ASSISTED ME IN MAKING EFFICIENT AND VALUABLE DECISIONS "OVER THE PHONE JESSICA WAS EXTREMELY FRIENDLY, PATIENT KNOWLEDGEABLE AND HELPFUL. HER GUIDANCE ASSISTED ME IN MAKING EFFICIENT AND VALUABLE DECISIONS "OVER THE PHONE." I WOULD HIGHLY RECOMMEND YOUR SERVICE TEAM TO OTHERS. THANK YOU JESSICA AND SERRA KIA TRUSSVILLE. More

Did not fix my car Coupon was useless and was overcharged. Would not fix recalled part, was told they will only fix when it breaks. Very disappointed with the service. Coupon was useless and was overcharged. Would not fix recalled part, was told they will only fix when it breaks. Very disappointed with the service. More

Oil change Great service center. Great employees. Clean and well maintain facilities. Price is high. Very knowledgeable and professional employees. Highly recomm Great service center. Great employees. Clean and well maintain facilities. Price is high. Very knowledgeable and professional employees. Highly recommend this dealership and service center to others. More

Oil change Great service center. Great employees. Clean and well maintain facilities. Price is high. Very knowledgeable and professional employees. Highly recomm Great service center. Great employees. Clean and well maintain facilities. Price is high. Very knowledgeable and professional employees. Highly recommend this service center and dealership. More

fast and friendly service was good and prompt everyone was polite and friendly there was snacks and coffee to help with the short time I had to wait service was good and prompt everyone was polite and friendly there was snacks and coffee to help with the short time I had to wait More

15K service Great service, thank you all for your hard work and dedication. I dropped my car off early because of work and they were able to get me done in a time Great service, thank you all for your hard work and dedication. I dropped my car off early because of work and they were able to get me done in a timely manner, actually done a little after my appointment time and I was very pleased More

Friendly,Courtesy,Greet you on the spot, Keep you informed Because they are awesome!! Help with the solution of my vehicle!! They show you the waiting area , provide with free condiments and coffee/ bottle w Because they are awesome!! Help with the solution of my vehicle!! They show you the waiting area , provide with free condiments and coffee/ bottle water. When they walk by, they acknowledge your presence. More

Always great service I took my car in for an oil change last week. My service department experience is always great! The work is always done in a timely manner, the staff I took my car in for an oil change last week. My service department experience is always great! The work is always done in a timely manner, the staff is always friendly and they are great about giving you updates on the work. More