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Serra Trussville Kia - Service Center

Birmingham, AL

4.2
1,451 Reviews

1,451 Reviews of Serra Trussville Kia - Service Center

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April 19, 2019

Excellent service My experience was great. The service department got me in and out quickly for my oil change and tire rotation. Frankie was very nice and answered any More

by ladyserenity18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
April 18, 2019

Very Professional. The service dept. promptly ordered part and explained everything to me. Waiting on part. Enjoyed working with Jessica. She is going to call me as soon More

by jen5448
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Graham
April 18, 2019

As always GREAT service As ALWAYS I received excellent service for my car and excellent customer service from Frankie. He is always friendly and courteous. I couldn't ask f More

by tbolton74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
April 17, 2019

In and Out Unexpected layover in the area while traveling. Got me in and out, and on my way. Treated like a regular and I look forward to being waylaid here ag More

by jim.jeb.davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
April 16, 2019

Fast friendly service Because it was all about fixing the problem with the best service possible. And the waiting area was nice and clean. It was nice to not have to climb More

by yvonnemrtn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Graham
April 16, 2019

great service The team at the Kia Store in trussville is always great! Jessica is always super friendly and helpful. The waiting room is clean and neat and there’s More

by Jessemorris.99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Graham
April 16, 2019

Wonderful, quick service Went in for my 30k mike service, to get my oil changed and tires rotated. The price for all of this to be done was extremely reasonable. I purchased m More

by Cohen.sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa, Frankie Vance
April 15, 2019

147,000 MAINTENANCE SERVICE AND INVESTIGATION OD RATTLING NO The Service I received was very organized and the individuals were please to explain the service that I was expected to receive. Frankie was very help More

by wskipwit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
April 15, 2019

Okay service Ac and oil change serviced. I wish I would’ve been offered a discount being that I had my ac serviced last year for the same issue!!!! More

by sydrick.woody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Cunningham
April 15, 2019

Awesome service Great car service friendly staff they really gave God service also help me with windshield wipers and some really good deals on tires buy three get More

by vfannin01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
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