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Serra Trussville Kia - Service Center

Birmingham, AL

4.2
1,451 Reviews

1,451 Reviews of Serra Trussville Kia - Service Center

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March 09, 2024

Very good Service has always been good and they work you in ! The ladies in the inside office behind waiting room are great ?? My salesman is wonderful! More

by miraclesofval
Recommend Dealer
Yes
March 09, 2024

My issue with the service occurred after I got home. Four screws were on the floor of the front passenger side. I called the service department and was told that I had to come and wait to be serviced be More

by stevedunlapthebarber
Recommend Dealer
No
March 09, 2024

Great, fix my issues. Did not charge me anymore than needed. Helpful, and informative Assertive More

by gruvermatthew
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
March 08, 2024

Efficient, professional and very nice. The lady that I dealt with in the beginning of my visit was so get helpful. More

by gaultman1
Recommend Dealer
Yes
Employees Worked With
I I believe it was lyonna brown
March 06, 2024

Black dude deserve salesman of the year. He informed and was great give him a raise. We need it its not easy to be black and a man in America. More

by bw081506
Recommend Dealer
Yes
Employees Worked With
Idk black dude
March 05, 2024

Service was good everyone nice Check in was got waited on right away and did not have to wait long More

by alewis291
Purchase Time
Recommend Dealer
Yes
March 04, 2024

Brake problems and still have them The brakes are making the same noise that they were when I brought them in and dropped $350 and still problems More

by swarnick55
Recommend Dealer
No
Employees Worked With
Service Department
March 04, 2024

Unprofessional, awful The communication was the worst I've ever experienced at a car garage. Trash More

by willietaylor36502
Recommend Dealer
No
March 02, 2024

Great work and was out of there fast! Great work and done in a timely manner. I always go to the trussville location to get my service needs. Always recommend them! More

by mirwin85819
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
March 02, 2024

Your automotive team help me with deciding on servicing my vehicle in a timely manner. Inform me the estimated time of completion. Professional friendly associates willingness to help me with my need is pr More

by CBELLMOE41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't get the guy name very helpful
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