Serra Trussville Kia - Service Center

Communication was great. Service was great. I have no complaints. Service did a great job keeping me updated on what was going on. Although they had to order parts, the car w Service was great. I have no complaints. Service did a great job keeping me updated on what was going on. Although they had to order parts, the car was repaired in 2 to 3 days More

Repairs done in a timely manner. Manager is helpful and listens to concerns. They explain things. Manager is helpful and listens to concerns. They explain things. More

Made appt. For recall. Thought part’s would have been ordered then. Service was good but had to make 2 trips. Car was cleaned which was nice . Except for havin For recall. Thought part’s would have been ordered then. Service was good but had to make 2 trips. Car was cleaned which was nice . Except for having to make two trips, Service was good and quick. Car wash was a nice surprise. Was notified a few days later that the part was in. Bringing in on Tuesday for completion. Antwon did a great job- communication was excellent. More

It was a good experience with fixing my brakes however they never contacted me again about the seatbelt to say they were going to send it back before they did. I think they could have checked that before they never contacted me again about the seatbelt to say they were going to send it back before they did. I think they could have checked that before having to schedule me to sit there again a different day. More

Everyone was kind, respectful and professional. Waiting area was clean and comfortable. My car was cleaned and all concerns were addressed Waiting area was clean and comfortable. My car was cleaned and all concerns were addressed More

The service was perfect! I was able to drop my car off and I received a call that very same day letting me know that my car was ready! I was able to drop my car off and I received a call that very same day letting me know that my car was ready! More

Horrible service entirely I took my car for a oil change and rotors because my car was vibrating. They wanted to charge me $200 to resurface my rotors and my car only had 18,000 miles. I just bought the car and rotors because my car was vibrating. They wanted to charge me $200 to resurface my rotors and my car only had 18,000 miles. I just bought the car 5 months ago. More

Very professional and very pleasant Very professional and very pleasant. The service was completed in a timely manner. Very happy with services. very pleasant. The service was completed in a timely manner. Very happy with services. More

The service went as expected and they cleaned my car. The service was quick considering how much they did and Antwon was very nice and helpful The service was quick considering how much they did and Antwon was very nice and helpful More

The girl in service was so nice she always informed me about my vehicle from the first moment it was there . She's very nice and cares. about my vehicle from the first moment it was there . She's very nice and cares. More