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Serra Toyota of Decatur - Service Center

Decatur, AL

4.8
345 Reviews
Call Service Center (256) 274-4967

345 Reviews of Serra Toyota of Decatur - Service Center

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February 20, 2025

Great service! Clean environment! Friendly staff! Dependable vehicles! Professional technicians! Trustworthy dealership! This is an exceptional Toyota dealership! More

by dsengstacke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen was my technician. He was very professional and very friendly. He kept me posted on my car and returned my call, and had my car ready in a timely fashion. A great employee for this dealership!
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Feb 23, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your positive experience with Serra Toyota Decatur. We wish you all the best. Michael McLeod General Manager 256-340-0330

February 19, 2025

The people were nice and seemed to know what they were doing they explained what they were going to do and how long it would take More

by yancyt75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah , Glenda Cole
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Feb 23, 2025 -

Serra Toyota of Decatur responded

Thank you for your feedback and the 5-star rating. Glad to hear our team provided clear communication during your visit at Serra Toyota Decatur. Have a great day! Michael McLeod General Manager 256-340-0330

February 17, 2025

They have always been very good getting us in for our regular services for our 4runner. More

by aturner5452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
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Feb 19, 2025 -

Serra Toyota of Decatur responded

We appreciate your continued trust in Serra Toyota Decatur for servicing your Toyota 4Runner. Always happy to assist! Michael McLeod General Manager 256-340-0330

February 17, 2025

The people at Serra Toyota Decatur are top notch! They do what they say they'll do and they do top quality work. I'd recommend Serra Toyota of Decatur to everyone. More

by Lee T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Report | Print
Feb 19, 2025 -

Serra Toyota of Decatur responded

Thank you for your kind words and recommendation. We appreciate your trust in Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

February 17, 2025

ALWAYS receive the most polite and friendly help from their staff. Everyone is very knowledgeable . Happy to give a 5-star! More

by melindadavidW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole, Barry Chandler, Kayla Wright
Report | Print
Feb 19, 2025 -

Serra Toyota of Decatur responded

Thank you for the 5-star rating and your kind words about our team at Serra Toyota Decatur. We're glad to hear about your great experience with our knowledgeable staff. Michael McLeod General Manager 256-340-0330

February 15, 2025

Freindy and professional in every way. I for sure would recommend to friends and family. More

by Bubba
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy Robinson, Glenda Cole
Report | Print
Feb 16, 2025 -

Serra Toyota of Decatur responded

Thank you so much for the kind words and recommendation. We aim to provide a friendly and professional experience at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

February 15, 2025

Had to go in for a recall found out there was 2 recall on my call told me how long it would take, and they had my car back to me in that time frame. Has a nice lounge, coffee, and snack for there customers. More

by John. carnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Falls
Report | Print
Feb 16, 2025 -

Serra Toyota of Decatur responded

Glad to hear you found our lounge comfortable during your recall visit. Our team at Serra Toyota Decatur always aims for efficient service within promised timeframes. We appreciate your feedback and wish you well. Michael McLeod General Manager 256-340-0330

February 13, 2025

The service department does a great job! ! I will always use them for my cars!! More

by bpersons1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Report | Print
Feb 14, 2025 -

Serra Toyota of Decatur responded

Thank you for your trust in Serra Toyota Decatur. We're glad to be your go-to for car services. Michael McLeod General Manager 256-340-0330

February 11, 2025

The service guy was very professional and the cost of service was cheaper than he estimated! More

by 75alphonsopatterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Voizin, Kim Stone, Christy Robinson, Glenda Cole, Barry Chandler, Delmon Davis, Antoine Pyfrom
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Feb 12, 2025 -

Serra Toyota of Decatur responded

We're happy to hear our service team exceeded your expectations. Thanks for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

February 09, 2025

Very nice, helpful and professional, The person who was assigned to my car was excellent More

by Kristil0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name. He was in the service department
Report | Print
Feb 12, 2025 -

Serra Toyota of Decatur responded

Thank you for your feedback. We're glad our team provided excellent service during your visit to our Service Department at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

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