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Serra Toyota of Decatur - Service Center

Decatur, AL

4.8
342 Reviews

342 Reviews of Serra Toyota of Decatur - Service Center

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April 18, 2025

I initially got my car serviced at Serra Toyota because I had such a good experience when I bought it (here). My experience with the Service Department is just as positive as my experience with the Sales Dep More

by asacct1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gremaux
Apr 19, 2025 -

Serra Toyota of Decatur responded

We're pleased to hear your positive feedback about both our sales and service departments. It's great to know you had a speedy and reasonably priced service with our team. We're committed to maintaining the high standard of dignity and respect you mentioned at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

April 17, 2025

I can’t speak to the sales department, but their service department is outstanding. They run a very tight, professional, friendly maintenance crew. More

by aguadosg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gremaux
Apr 19, 2025 -

Serra Toyota of Decatur responded

We're pleased to know you had a great experience with our service team. Thank you for sharing your feedback about Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

April 16, 2025

Excellent service department. Serra covered all of my service requests and reported back results very professionally. More

by Sft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler Watkins
Apr 19, 2025 -

Serra Toyota of Decatur responded

We appreciate your kind feedback about our service department. Thank you for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

April 15, 2025

Great Team Of People. I Enjoy Coming Here To Get Service. Everyone Here Is So Friendly. More

by Bryans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Falls
Apr 19, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your positive experience with us at Serra Toyota Decatur. We appreciate your kind words and look forward to assisting you again. Michael McLeod General Manager 256-340-0330

April 13, 2025

Service on my Avalon was great and personnel was fantastic. Enjoyed the time in the rest area with coffee. More

by tmckay35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Falls
Apr 19, 2025 -

Serra Toyota of Decatur responded

We're glad to hear you had a pleasant experience with the service for your Avalon and enjoyed our facilities. Thank you for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

April 13, 2025

Very nice and timely mannered went in for an oil change and changed couple filters as well she brought them into me to see why they needed changing! Fairly priced as well! More

by Natasha_pettway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Apr 19, 2025 -

Serra Toyota of Decatur responded

Thank you for choosing Serra Toyota Decatur for your oil change and filter service. We're glad to hear you were satisfied with the experience and our team's communication. Wishing you many smooth rides ahead! Michael McLeod General Manager 256-340-0330

April 11, 2025

Serra Toyota is great place to go for your for whatever you may need. Everyone is very friendly and helpful. More

by katmccarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler Watkins
Apr 19, 2025 -

Serra Toyota of Decatur responded

Thank you for your kind words about Serra Toyota Decatur. We appreciate your feedback and are glad to hear about your positive experience with our team. Michael McLeod General Manager 256-340-0330

April 10, 2025

Can I write Awesome 15 times ? I came in for my 10k mile service and during tire rotation the tech found a nail in my tire which I thought was an Awesome Find ! More

by William Allison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar and his whole Team., Tom Voizin, Kim Stone, Christy Robinson, Glenda Cole, Barry Chandler, Delmon Davis, Antoine Pyfrom
Apr 11, 2025 -

Serra Toyota of Decatur responded

We appreciate your visit to Serra Toyota Decatur. Our team is glad they could catch the issue during your tire rotation. Thanks for sharing your experience. Michael McLeod General Manager 256-340-0330

April 09, 2025

Awesome experience! I came in for 10k mile service. Service tech found nail in my tire fix it immediately. I thought that was awesome find. That's why I drive Toyota and More

by William Allison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar and his whole Team
Apr 11, 2025 -

Serra Toyota of Decatur responded

We're pleased to hear about your experience with our maintenance team at Serra Toyota Decatur. Thank you for trusting us with your vehicle needs. Michael McLeod General Manager 256-340-0330

April 09, 2025

Quickly determined the problem. I arrived before my appointment time and was taken right away. More

by wn4him
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy Robinson
Apr 11, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your positive experience with us at Serra Toyota Decatur. We're pleased to know you were attended promptly. Michael McLeod General Manager 256-340-0330

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