Serra Toyota of Decatur - Service Center

Received prompt and courteous service at Serra Toyota in Decatur AL. I had an appointment and was greeted immediately upon arrival. Had a free coupon and those services were performed without any upscale! W Decatur AL. I had an appointment and was greeted immediately upon arrival. Had a free coupon and those services were performed without any upscale! Was reminded that my truck had a recall for the high cab brake light. I had experienced no trouble but decided to let Serra perform the recall too. They estimated 1 and ½ hours for total service and repair but took only about 75 minutes or so. Waited in a comfortable waiting area and was called upon completion. Signed my name and was not charged, just as promised. Everyone was efficient and courteous. A good experience. More

The service was very good and we’re very pleased that we got out very quickly got out very quickly More

Very organized, respectful communications, professional in all respects. Would definitely recommend to others to use services they provide. in all respects. Would definitely recommend to others to use services they provide. More

Got my car in at my appointment time. Called me when they found out I needed a new tire Called me when they found out I needed a new tire More

The process was organized and thorough and the employees were courteous. I was notified every step of the way. were courteous. I was notified every step of the way. More

I always have a pleasant experience with this dealership. Very professional and polite. Very honest. Very professional and polite. Very honest. More

Everyone is very professional and do a great job alo they review the work order with u would use again they review the work order with u would use again More

Excellent service department. I’ve received service from other Toyota dealers and by far I’ve had the best experience from Serra Toyota of Decatur. I’ve received service from other Toyota dealers and by far I’ve had the best experience from Serra Toyota of Decatur. More

This dealership is very friendly. While waiting for service, the customer is able to relax in comfortable seating with a wide variety of fruit and snacks. They also had delicious turk While waiting for service, the customer is able to relax in comfortable seating with a wide variety of fruit and snacks. They also had delicious turkey and cheese sandwiches on flat bread. More

They are very attentive, friendly, caring. They make sure all your needs are met, promptly. They make sure all your needs are met, promptly. More