Serra Toyota of Decatur - Service Center

Serra Toyota Service Department provides excellent service. They are very professional and accommodating. Their service reps will keep you informed on the progress of your vehicle. I’ve always had a g service. They are very professional and accommodating. Their service reps will keep you informed on the progress of your vehicle. I’ve always had a good experience when getting my vehicle serviced at Serra Toyota of Decatur. More

Amazing service. Took the time to explain everything to me. I definitely recommend very professional and honest Took the time to explain everything to me. I definitely recommend very professional and honest More

The service is prompt and very friendly. I appreciate the text messaging update very much. I have nothing but positive to say about my experience. I appreciate the text messaging update very much. I have nothing but positive to say about my experience. More

Probably the best run service department I have ever dealt with. They will work with you when you need to schedule services. dealt with. They will work with you when you need to schedule services. More

nice environment and friendly staff. Well kept, comfortable waiting area and modern facilities, Waiting time frame was as expected and they kept me posted on the status Well kept, comfortable waiting area and modern facilities, Waiting time frame was as expected and they kept me posted on the status More

Everyone is nice! Area is clean. They try to help Anyway T. Can you h u Area is clean. They try to help Anyway T. Can you h u More

The service is very good and impressive and the customer service team are very helpful friendly people who are willing to help all the time service team are very helpful friendly people who are willing to help all the time More

Informative service personnel, like the waiting. Still a little pricey for an oil change. I have had my oil changed since 2009 Still a little pricey for an oil change. I have had my oil changed since 2009 More

Kim is always fantastic. The service was very timely I loved the constant updates. Thanks. The service was very timely I loved the constant updates. Thanks. More

The only downside is it takes a couple hours for an oil change (with an appointment booked), but the customer service is always great. Steve (the receptionist) and Skyler (the technician) always show genui change (with an appointment booked), but the customer service is always great. Steve (the receptionist) and Skyler (the technician) always show genuine care and are super nice. They go above and beyond in the customer service area! Also a girl was handing out chapstick a couple weeks ago for everyone’s long wait. I thought that was very nice of her (don’t know her name) More