Serra Subaru Champaign
Savoy, IL
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Buying our brand new Subaru Forrester has been a 100% great experience. Everybody at the dealership has been very friendly and helpful. They did not leave much to be desired. Justin, Chad and Anette were great experience. Everybody at the dealership has been very friendly and helpful. They did not leave much to be desired. Justin, Chad and Anette were all a big help ! The day we picked up the new car we even got to bring in our St. Bernard/ black lab mix Galahad. Subaru is not kidding when they say "Dog tested, dog approved !" Our pup was spoiled with plenty of treats and even got his own driver's license. Galahad loves riding in the new car. Special thanks to Justin! Yes, the car is not blue but I love it !!! And count on me to schedule the next service date once the three month inspection has been done on February 14th ;) More
We were very pleased with the knowledge our salesman had of the vehicles. He answered every question we asked of him. He and the entire staff was very friendly and not pushy but allowed us to take our tim of the vehicles. He answered every question we asked of him. He and the entire staff was very friendly and not pushy but allowed us to take our time making a decision. Our car had to be brought from another dealership and had an item on it we would not have asked for. We were informed this could happen and agreed to it, but would rather not had to pay for something we didn't really need or want. A welcome surprise was the salesman took quite a bit of time explaining many of the features inside the car before we drove it off the lot. We would definitely recommend this dealership to anyone! More
I've been coming to this dealership for over 12 years, bought and traded 4 cars. I feel like a valued customer. I have been very pleased with the service I've received from sales to maintainence. I would bought and traded 4 cars. I feel like a valued customer. I have been very pleased with the service I've received from sales to maintainence. I would and have recommended this dealership to friends and colleagues. More
Subaru of Champaign has always given me outstanding service. I have purchased 4 vehicles with them in the last 12 years and have never been disappointed. service. I have purchased 4 vehicles with them in the last 12 years and have never been disappointed. More
When I came in for my oil change, usually Allan comes to the car and asks how many miles and gets the keys, he did not do this. I came in and they both (Correen and Allen) seemed really busy so I asked was the car and asks how many miles and gets the keys, he did not do this. I came in and they both (Correen and Allen) seemed really busy so I asked was I on time for my appointment. Allen stated I was and he then asked how many miles and I stated to him that information. I then took my seat sometime Allen stated that my car was ready I was engaged in reading the morning paper. Allan then stated that all of my paperwork would be at the desk. He did not state if I needed anything else or what the out come of the dye that was put into my car about the airconditioner. Maybe it was just one of those busy days for them. Thanks! Stephanie Price-Hammond Dean of Students Urbana High School 1001 Race Street Urbana, Illinois 61801 More
Oil change and general check up done in timely fashion. Justin spent half hour with me after my clean car returned. Went over more of features on car i was having questions about. Justin spent half hour with me after my clean car returned. Went over more of features on car i was having questions about. More
Everyone was very helpful and explained the work needed for continued maintenance and safety. My car runs well and I am very happy with it. for continued maintenance and safety. My car runs well and I am very happy with it. More
After getting in a car accident and having another place (recommended by my insurance) do a horrible job of fixing my car Subaru was able to find the remaining issues and fix them in a timely fashion. I fe (recommended by my insurance) do a horrible job of fixing my car Subaru was able to find the remaining issues and fix them in a timely fashion. I feel more confident driving my car after picking it up from Subaru. More
I am always treated courteously and professionally by the folks in the service department. They always tell me what kind of work will be done and how much it will cost in advance, which I appreciate. I cou folks in the service department. They always tell me what kind of work will be done and how much it will cost in advance, which I appreciate. I could have my car serviced nearer to my home (I live an hour from Savoy) but I like having the work done at an authroized dealer. More
I have owned Saturns since 1998 and have always had excellent service. I have 2 friends that bought Saturn's because of me. Thanks for good service. Pat Linck excellent service. I have 2 friends that bought Saturn's because of me. Thanks for good service. Pat Linck More