Serra Price Point Traverse City

Wow!!! First of all let me start by saying I had been to 2 other dealerships that evening and was very displeased with the inventory and service. When I walked into Bill Marsh was immediately made right at 2 other dealerships that evening and was very displeased with the inventory and service. When I walked into Bill Marsh was immediately made right at home. Not gonna lie i was looking pretty rough myself, running on no sleep and wearing my holey work clothes. The kindness and respect I was given was outstanding! My girlfriend and I were helped right away by Jim Larson! Right away we told him what we were looking for and our price range. Jim looked in the database and found a few great options for the exact car we were looking for. Before I could even say I'd be okay with looking at different options, he found the exact car just dropped off as a trade in that day. So it wasn't in there inventory yet but that didn't stop him he showed us the info on the car including the car fax and when it would usually take a day or two for them to get it ready and put on the lot, Jim offered to go get it from a near by location just to show us! Already we were amazing by his professionalism and his will to get us into a great vehicle! He was truly about finding us a good vehicle and not just worried about making a buck. When Jim pulled up in the car we were amazed to see it was in perfect condition. I took a thorough inspection on it and took for a test drive and fell in love with it. Not only was the car perfect but it was exactly what we wanted and more! The price was a steal for the quality and compared to other dealerships prices. Jim had promised he would hold it for us, but we were alittle to excited with this vehicle and Jim had no problem staying alittle longer to make sure we got this all wrapped up and were happy! We were able to drive it off the lot that night and couldn't be more happy with our purchase and service!!!!! We will definitely be coming back for any future car purchases and thank you again Jim for all your hard work!!!! Bill Marsh has earned our business forever! Keep up the great work and continue to provide great vehicles to the people! More

Best Service! Jesse Kethman is the man! He cared about finding the right vehicle for me and not whatever was on the lot. He kept in touch and would look for vehicle Jesse Kethman is the man! He cared about finding the right vehicle for me and not whatever was on the lot. He kept in touch and would look for vehicles I was interested in or update on new ones before they were available. I wasn't pushed on any vehicle. Jesse was very considerate, friendly with my family and myself. Go see him for your next purchase! More

So Easy!!! Jesse Kethman did a fantastic job helping me narrow down the choices of vehicles I was interested in. Made it so easy. I recommend him!!!! Jesse Kethman did a fantastic job helping me narrow down the choices of vehicles I was interested in. Made it so easy. I recommend him!!!! More

Long distance, no problem! This past March I had knee replacement surgery. While recuperating, my lease was about to expire on my 2015 Equinox. I had decided that since I woul This past March I had knee replacement surgery. While recuperating, my lease was about to expire on my 2015 Equinox. I had decided that since I would be retiring soon, I would look for a good used vehicle that could handle our (sometimes bumpy) gravel road. My husband works for a dealership, but they couldn't find what I was looking for, so I searched the internet and found a 2009 Chevy Trailblazer LT that fit the bill. My only problem was that it was in Traverse City and I was near Alpena. I couldn't get over to do a test drive, and my husband was leery of buying sight unseen--except for pictures. I was put in contact with Jesse Kethman from Bill Marsh Price Point in Traverse City. After a few phone calls and pictures that he sent me from his cellphone, I decided to take the chance. Bill Marsh has a 5-day guarantee, so if I had changed my mind, or found something wrong with the vehicle, they'd take it back! Not only that, but I got my financing done on a Monday, and they delivered it right to my driveway on Wednesday! I was ecstatic! It was just what I was looking for with low miles, the right price, and great condition! And I had the peace of mind of knowing I had 5-days to "test-drive". I'll go to see Jesse (in person!) next time I'm looking for a vehicle! More