Serra Nissan - Service Center

I had an appointment Friday, 3-31-23 @ 8:00am to have a door locked looked at. Tried calling several times during the day and no one would answer the phone. Finally got a call back at 5:00 telling me I was door locked looked at. Tried calling several times during the day and no one would answer the phone. Finally got a call back at 5:00 telling me I was going to have to leave the car overnight. I couldn’t leave it. After talking to the shop they had not even diagnosed the problem nor talked to my warranty company. Big Waste of time. More

I enjoyed the experience. My car was done in a timely manner, staff was friendly. My car was done in a timely manner, staff was friendly. More

Very profeshinal was made aware of recalls on my trucktjthe eating room was o k trucktjthe eating room was o k More

Not very good at communicating and tried to cover up issues with the vehicle I bought. Luckily I caught and it's being fixed. The only good thing to come from this experience is they are actually taking issues with the vehicle I bought. Luckily I caught and it's being fixed. The only good thing to come from this experience is they are actually taking responsibility and fixing it themselves. It's been almost 2 months since I bought the vehicle and have only driven it 2 hours. It is currently still sitting the the shop. When I was told it would only be a couple weeks. More

Very good know there work talk to about your car over over what they do over what they do More

My vehicle is fixed, but the mold spot is still there. Amanda will not give me a call back and I have left her 3 messages now. I will be giving corporate a call in the morning. Amanda will not give me a call back and I have left her 3 messages now. I will be giving corporate a call in the morning. More

This is my 3rd car purchased at this location. The customer service techs are always nice and my car is serviced promptly & professionally, which I appreciate. I am always looking to go bigger and The customer service techs are always nice and my car is serviced promptly & professionally, which I appreciate. I am always looking to go bigger and better and Nissan gives me exactly what I need. More

Great service. Very informative. It was an easy process. I was surprised at the BoGo offer Very informative. It was an easy process. I was surprised at the BoGo offer More

N n n n n n n n n n n n n n n More

I have serious concerns. My visit was not q good experience.please call. Fred Nelson My visit was not q good experience.please call. Fred Nelson More