Serra Nissan - Service Center

2 weeks after I bought my certified pre-owned vehicle, my oil light came on. My car was completely out of oil. The manager I spoke with on Saturday never returned my phone call on Monday and Tuesday. Finally oil light came on. My car was completely out of oil. The manager I spoke with on Saturday never returned my phone call on Monday and Tuesday. Finally spoke to a different manager and took my car Wednesday afternoon to be serviced. I was not charged for the service and I was supposed to of been reimbursed for the oil I had to put in my car but have yet to receive the check, even though I gave one of the service managers the receipt for the oil. I am dissatisfied with Serra Nissan at this point. More

Always have given very good service in the three new vehicles that have bought here since 2012. vehicles that have bought here since 2012. More

The service I got was outstanding. I appreciated the kindness of the representative and the workers. I appreciated the kindness of the representative and the workers. More

Great Customer Service and they are fast too! They always go above and beyond to help you! They always go above and beyond to help you! More

Customer service was exceptional. I will definitely refer my friends and family to shop with Serra Nissan. I will definitely refer my friends and family to shop with Serra Nissan. More

Very nice relaxed atmosphere I watched TV the majority of the time. ¹look this stupid stop text me the time. ¹look this stupid stop text me More

The sales people I have NOTHING positive to say. Would NEVER buy another car from this dealership for any reason. Now the Service Department is another story. Matt Higgins and his staff is OUTSTANDI Would NEVER buy another car from this dealership for any reason. Now the Service Department is another story. Matt Higgins and his staff is OUTSTANDING. More

I felt like I should not have been charged for this service since I had proof that this problem was a factory defect since I the problem started three months after I purchased the car. service since I had proof that this problem was a factory defect since I the problem started three months after I purchased the car. More

Love service department. Friendly. Helpful. Courteous. Knowledgeable. Out in manageable time. Clean. Cars to choose from. Sellsmen very manerable. Friendly. Helpful. Courteous. Knowledgeable. Out in manageable time. Clean. Cars to choose from. Sellsmen very manerable. More

My appointment was scheduled after being told the part was there for a recall on rear seat belts. I was told it would probably take possibly half a day. While sitting in the waiting room for about 15 minu was there for a recall on rear seat belts. I was told it would probably take possibly half a day. While sitting in the waiting room for about 15 minutes for my ride to pick me up, I was told that the part that they had in stock was not for my vehicle, so I had to make another appointment when the part came in. Took my vehicle back after the part came in and was told it would probably take a day for the repair, after not receiving a call from the service department, I called about 4:30, after finally speaking to someone, I was told that my vehicle would be ready the next day. Very inconvenient service but I was given a free oil change and tire rotation for the inconvenience. More