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Serra Nissan - Service Center

Birmingham, AL

4.5
1,609 Reviews

1,610 Reviews of Serra Nissan - Service Center

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June 08, 2023

Love doing business with this company always easy to deal with always go above and beyond to make sure that I'm always satisfied More

by joannknight42380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Harrison
June 02, 2023

Good performance excellent job good attitude friendly personality professional nice clean surroundings easy too talk too More

by VICTORIANAYLOR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
June 02, 2023

INCOMPETENT, Filthy facility, uninformed comfortably ignorant staff, that has the comprehension skills of a toddler More

by sbrowder29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paulette, Amanda Badgwell
June 02, 2023

The service here was stellar from beginning to end. My appointment went seamlessly. I'd visit again. More

by teebug05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the lady who helped me.
June 02, 2023

I always have the best experience and will not take my car anywhere else. Thank you More

by edodd2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxine , Amanda Badgwell
June 01, 2023

The service was easy to schedule. However, it Ben after the tire rotation, there is an issue with the tires. The tire pressure is off on all 4 tires and the front passenger tire is ma More

by awabell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
June 01, 2023

The service department was very friendly and helpful and I was very impressed with the amount of time I spent waiting. It was a short waiting time. More

by Curtis Boyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

Matt was absolutely amazing. Very helpful. Made the process a little less painful. It's never fun when something messes up. I will be back. Thank you. More

by ANDREA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023

Very clean and satisfying to see hard working people that care about their profession. Looking forward to the next visit. More

by lhorton986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
May 30, 2023

Waited 3 hours for an oil change and had an appointment. It’s wasn’t that many customers there. More

by sherrell077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cashier was nice and friendly
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