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Serra Nissan - Service Center

Birmingham, AL

4.5
1,609 Reviews

1,609 Reviews of Serra Nissan - Service Center

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August 13, 2023

Excellent service, attendant explained what was needed and gave me a price, & what was needed next time. More

by dnc0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
August 11, 2023

Courteous and knowledgeable technicians. I will be sure to recommend to my family and friends. More

by Gladyshaynes12
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

The customer service team is very helpful and very nice I really appreciate your team, More

by telesiapcraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
August 08, 2023

Took a while ,could have been better ,no recommendations,do at least basic inspection.Do better than this More

by adubah2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
August 05, 2023

Nothing to say about the dealership that is worth what I need to say. Period More

by praypaige
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
August 05, 2023

Professional, friendly, knowledgeable, and efficient. The sales agent took care and time to show and explain the car features to my granddaughter. More

by jaffiesharris
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ca, Amanda Badgwell
August 04, 2023

I love that the staff is always courteous. They keep you informed about your service. More

by bforda24dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Whisenant, Amanda Badgwell
August 03, 2023

Amanda is excellent and makes sure everything gets done the right way. I appreciate her. More

by nancypanty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
August 02, 2023

I came in to get my oil changed and rotate and balance my tires. I sat there for a while but when it was time for me to go, I realized my tires had not been done even though it was stated on my ticket that More

by sharalenehollisDNC1966
Recommend Dealer
Yes
Employees Worked With
Service department
August 02, 2023

Day 1. Ordered. AC compressor. Day 2 no contact to us about car no answer at service department. Leave message no call back. Finally after several calls More

by jrarbrun1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
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