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Serra Nissan - Service Center

Birmingham, AL

4.5
1,609 Reviews

1,609 Reviews of Serra Nissan - Service Center

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August 21, 2023

The dealership was friendly and helpful in every way. Promptly got on the car in service And stayed in. Touch all the time. Very helpfully service dept. More

by Aubrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
August 21, 2023

The service department is always friendly and make necessary recommendations. Service repairs are always done in a timely manner. More

by ardrienebarabino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulette
August 21, 2023

I love their service. They're always nice, complimentary, and respectful . I have never had any issues. More

by eplus2.2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
August 21, 2023

Nice. Attentive. Helped me be able to have what I need to take care of my family More

by mrsmincey2014
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory, Amanda Badgwell
August 20, 2023

Pleasant atmosphere and top notch customer service. The warm smiles and friendly greetings are listing. More

by karonmarshall138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
August 19, 2023

They have such good customer, good at communicating with the customers, and informed me about everything with my car. More

by neshahorn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
August 18, 2023

Everyone at the dealership is great. They are very kind and handle everything in a timely manner. More

by phillipstj22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
August 17, 2023

Was charged for oil changed and tire rotation. Tired were not rotated. Left email to call back and no one called yet, even though they said they would.I am done with them. Taking next step. Not go More

by Not happy
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zac
August 17, 2023

Everyone at this dealership were super sweet and helpful. I don’t know much about cars but they made the process so smooth. More

by aj8132002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
August 17, 2023

Great service department and sales department t. The staff is friendly and knowledgeable. They always leave my vehicle cleaner than it was before I brought it in and take my vehicle on time and ca More

by peggyward51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel in sales still recognizes me and comes over and speaks to me. He sold me my Rogue, Amanda Badgwell
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