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Serra Nissan - Service Center

Birmingham, AL

4.5
1,608 Reviews

1,608 Reviews of Serra Nissan - Service Center

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September 27, 2023

Very professional, timely, courteous and vehicle needs were spot on take care of. Mr. Higgins was kind and exceeded expectations. He also followed up with a call letting me know my car was ready. Checking More

by kennedy.wendy8931
Recommend Dealer
Yes
Employees Worked With
Matt Higgins
September 26, 2023

Needs better communication with customers. Friendly and helpful and like everyone needs more help. Aubrey More

by Aubrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
September 26, 2023

Perfect service my 2 truck absolutely best wanna go anywhere else I’ve have sent family an both bought truck More

by johnnyrobinson67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
September 23, 2023

Arrived and I was taken care of without any delays. Everyone was courteous and very helpful. More

by nisha1284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
September 23, 2023

Angel is terrific. ....Maxine along with the service team was truly fantastic......look forward to next service More

by amccants41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxine, Madison Whisenant, Amanda Badgwell
September 20, 2023

They are always courteous & they make sure my needs are met & that I'm satisfied with there service More

by jc5099dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
September 19, 2023

Everyone in the service department need to be terminated I bought my car there to be fixed they let it just sit there over a week and wasn’t answering the phone or anything while I call to check on my vehic More

by mslos101.lr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
September 19, 2023

Awesome customer service! The wait time was less than I expected. No hassle to spend more money. More

by kim_williams49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
September 16, 2023

They’re a great dealership they take care of us in a professional way even though we didn’t buy the vehicle from them. More

by Gigimccarty65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
September 16, 2023

I had to wait one day for a battery which I felt like should have been a same day service and when I picked up my vehicle there was som much grease on my steering wheel I had to pull over and use 4 large More

by Carmelita Flynt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
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