Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Serra Nissan - Service Center

Birmingham, AL

4.5
1,607 Reviews
Call Service Center (205) 856-2544

1,607 Reviews of Serra Nissan - Service Center

Sort by
October 11, 2024

I had waited 2 hours for oil change Amanda signed me in but kyng took care of me n got me out Amanda never came back to let me know that I was ready I had to come out to see if my car was ready More

by candimason40dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
Report | Print
Oct 12, 2024 -

Serra Nissan responded

We apologize for any lapse in communication with our staff, but we are appreciative of your honest review and still acknowledging the quality of the workmanship. We will take your feedback to heart, striving to provide quicker, more communicative service in the future!

October 09, 2024

Hard Working! Amazing service. Will come back and also recommend to friends & family and also everyone in need of good service. More

by KAMIYAH.KSJ101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Oct 10, 2024 -

Serra Nissan responded

Thank you so much for your great review! We sincerely appreciate your time and your business with us here at Serra Nissan, and love that you got to experience what makes Serra Nissan special! We hope to see you again for any future car needs.

October 08, 2024

Everyone was very helpful, the service was very good and they kept me informed about my car. More

by crue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Report | Print
Oct 09, 2024 -

Serra Nissan responded

Thank you for your great review - we appreciate you choosing Serra Nissan for your service needs! Thank you for your time and your business with us, we hope to see you again in the future for any other vehicle needs!

October 06, 2024

My service at Serra Nissan was great. Amanda always keeps me updated with anything going on with my truck. More

by drewdebter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
Report | Print
Oct 07, 2024 -

Serra Nissan responded

Thank you for your great review and for shouting out our awesome team members - Amanda is definitely a gem of the Serra Nissan team! We greatly appreciate you choosing us for your service needs and your time spent with us. We hope to see you again in the future!

October 04, 2024

Amanda was very kind and respectful, she and the technicians in the shop treated my truck with the utmost care. More

by malonemichael36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
Report | Print
Oct 04, 2024 -

Serra Nissan responded

Thank you so much for recognizing our awesome service team - we are very grateful you chose Serra Nissan for your car's service needs! Thank you for spending your time with us, we hope to welcome you back in the future for any car needs!

October 04, 2024

Great visit a professional service was exceptional. The area was clean an water was provided. More

by pamcakes080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
Report | Print
Oct 07, 2024 -

Serra Nissan responded

Thank you so much for your great review - we greatly appreciate you choosing Serra Nissan for your car service! We thank you for the pleasure of your time and your patronage and we look forward to welcoming you back again in the future!

October 04, 2024

I had a good experience and they were all very nice to me. Super helpful! More

by karen0308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
Report | Print
Oct 07, 2024 -

Serra Nissan responded

This is so wonderful to hear - thank you so much for choosing Serra Nissan for your car service and spending time with us! We greatly appreciate your business and hope you will continue to choose us for future service or sales needs!

October 03, 2024

I got two new vehicles from this dealership thank you all for being so kind. A great team you have in the sales department. More

by crazgirl2006dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Ingram , Amanda Badgwell
Report | Print
Oct 04, 2024 -

Serra Nissan responded

Thank you so much for a great review - we greatly appreciate that you chose Serra Nissan for your new vehicles! We welcome you to the Serra family, and hope to see you again for any of your future car needs!

September 29, 2024

All went great. Personel was very kind & helpful. Service done in a timely manner. We had oil change. More

by thecalhouns2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
King
Report | Print
Sep 30, 2024 -

Serra Nissan responded

Thank you so much for your positive review, we greatly appreciate it! We are very grateful for your time and your business with us here at Serra Nissan, and we hope to be able to welcome you back when the time comes for service or a new vehicle!

September 28, 2024

I was able to make an appointment really fast. They got me in, and out very quickly, everyone was so nice, and pleasant. More

by dcot516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Report | Print
Sep 30, 2024 -

Serra Nissan responded

Thank you so much - it's always great to hear about our customers' awesome experiences! We greatly appreciate your time and your business with us, and hope you will come back and see us the next you are in need of service or a new vehicle!

1
2
3
4
...
161