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Serra Nissan - Service Center

Birmingham, AL

4.5
1,608 Reviews

1,608 Reviews of Serra Nissan - Service Center

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October 01, 2023

I m so happy easy community w Matt he know signs language lil wow amazing thank you take care my car More

by letta61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

Service was good and they didn’t try to sell me something I didn’t bring it in for. I liked service person I worked with. More

by hlanderson45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
September 30, 2023

The personnel are wonderful. The wait is as not long. The environment was nice. I had a problem and Amanda was wonderful in helping me get the issue fixed. Sh was very pleasant More

by delo622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
September 30, 2023

Great customer service, great service whenever I am there. Keeps me informed and up on my maintenance for my vehicle. More

by Niedra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
September 30, 2023

Super small out of date worst customer waiting area I have ever visit at any Nissan dealership and they are super slow on basic oil changes that I made appointment week in advance then they couldnt find More

by Thomas1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathiel
September 28, 2023

I'm thankful for the service department they helped me make some decisions with the information they discovered on the vehicle. Thankyou I appreciate you and how you took care of me. More

by tlongacre43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

Outstanding service, lot courteous, it is actually worth recall call for service was completed within time frame More

by GREER4852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
September 27, 2023

I’ve always had excellent customer service with Serra. One satisfied customer. Thanks Serra Nissan. More

by angelagooden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

Service was quick and easy. Wasn't a problem to get in and out. Loved the hospitality. More

by THEOTODD
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
September 27, 2023

I’ve been going to Serra Nissan for about 5 years now and they always take care of my car and have great customer service More

by msnettab23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
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