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Serra Nissan - Service Center

Birmingham, AL

4.5
1,608 Reviews

1,608 Reviews of Serra Nissan - Service Center

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October 07, 2023

Great customer service, friendly staff, concerned about the customer. Would recommend to others. Clean environment More

by na1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

They was very professional and understanding of what was going on with my car and the urgency of my need to get it repaired quickly. More

by DNC0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Part person was very professional and kept me informed about my battery when it came, Amanda Badgwell
October 06, 2023

Amanda has always been professional, efficient and kind! ! I have always enjoyed dealing with her. More

by read.swinneydnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
October 06, 2023

I am generally pleased with the overall service of this dealer. The waiting area is pleasant. More

by douglowe257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
October 06, 2023

They were Great, loved how they called me with up dates. Will use you all again. More

by rosiefellner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

I love the greetings I receive when I pull into the service department..My wait time isn't long and they Tell Me what I need to know about my car.I Love Serra Nissan❤️‼️ More

by TWANA308dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
October 04, 2023

Great service and great customer service look forward to my next visit was keep up to date on the work More

by Decksbyjerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
October 03, 2023

Very nice customer. Explained what they where checking. Great experience I would recommend taking your car to them More

by chybabie1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2023

I had an appointment for an oil change and tire rotation for 10:00 am. I arrived a bit early. The service writer greeted me upon arrival. My service was completed within an hour. More

by candicemcolston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
October 02, 2023

Fast efficient and very friendly. Always enjoy good service and it take my vehicle in. Amanda is just the best. More

by cubandavet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
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