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Serra Nissan - Service Center

Birmingham, AL

4.5
1,608 Reviews

1,608 Reviews of Serra Nissan - Service Center

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October 13, 2023

I had the best experience 😄 please go see Dragon and Edwin. You will be glad you did! Forever my dealership now. Miss Lisa More

by frostypaws51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin and Dragon , Amanda Badgwell
October 13, 2023

They did a good quick job with my oil change and tire rotation. Would recommend More

by ttrina76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

Keeps client informed. Lounge available (TV, Drinks, Snacks, Restroom), but chairs are NOT comfortable when sitting for a while. Convenient location to my home. More

by debrn911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
October 11, 2023

Very professional. Always treated like a valued customer. Provide great maintance service. Car returned clean eveytime More

by 22 Sentra
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2023

Great service team! Matt Higgins is very professionally oriented manager with a heart of gold. More

by odogwupatricia66DNC
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Higgins Service Dept
October 11, 2023

It’s hard to get in touch with My sales agent, and the finance department. Sometimes the wait to get My oil change is over an hour, sometimes 2 hours. I’m always treated respectfully. More

by jeffriescarla07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Wriggins, Amanda Badgwell
October 10, 2023

I have been a customer for over 25 years and have been so satisfied with their services More

by bowl1hw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
October 10, 2023

The service manager was super,and the rest of the staff was very courteous as well. Very satisfied with the service.Will be back next service . Thanks. More

by larrykemp206@gmail.com
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2023

Cat is just over a year old and almost to end warranty. Problem with death services have been going on since purchase. Service manager started when it happened again they would replace it. However, now, More

by Kim Abbott
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Whomever.
October 07, 2023

Very satisfying) keep up the good work:I will be returning soon I will be calling you soon:Thanks More

by GRASA644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
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