Serra Nissan - Service Center

Very informative and professional during the call about my upcoming service. Made sure I got the right date and time. my upcoming service. Made sure I got the right date and time. More

Two days after taking possession of my car the engine light came on. Ms. Amanda said it had been checked and the light was out. Returned with same problem engine light on. The engine light would be no pr light came on. Ms. Amanda said it had been checked and the light was out. Returned with same problem engine light on. The engine light would be no problem. She had no loaner at the time. Left me with the understanding that she would call me in a day or so, l would leave the car to be worked on and take a loaner. After a week in a a half no call. I returned to the dealership. She denied telling me she would give me a loaner while my car being serviced. Fine about the loaner but when she now said they don’t work on BMW but they sale them. It’s up to me to find a dealership that will work on it. I said even though I have a warranty. She did not honor anything in the warranty. The car had started knocking on the way there. Not their problem. So much more happened. More

Staff was nice and friendly I'll return in the future for my car needs. my car needs. More

Great service and was completed quickly. The service got me in found a tech and got the battery replaced right away. The service got me in found a tech and got the battery replaced right away. More

I bought a 2016 kia optima the window on the passenger side doesn't let up. I shouldn't be responsible for the repairs side doesn't let up. I shouldn't be responsible for the repairs More

She was very nice and helpful to me when I was there getting my car serviced! getting my car serviced! More

The staff is aways nice and helpful. They get you in and out. If you have to wait it's always comfortable. They get you in and out. If you have to wait it's always comfortable. More

I always have a great experience when I get my car serviced the staff is always professional. serviced the staff is always professional. More

The salesmen are ok. ..the service department not so great. I prepaid for my tire. I waited 2 hrs for service before I asked for a refund and left. ..the service department not so great. I prepaid for my tire. I waited 2 hrs for service before I asked for a refund and left. More

Service is always trusted and done in a timely manner. Rates are comparable to anywhere else Rates are comparable to anywhere else More