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Serra Nissan - Service Center

Birmingham, AL

4.5
1,608 Reviews

1,608 Reviews of Serra Nissan - Service Center

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December 04, 2023

top notch service and great work. beyond appreciative of the entire staff for all of their help. More

by rolltidelane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
December 03, 2023

On this service I had 4 new tires installed and oil change & brake inspection. As usual Serra Nissan's service and parts departments were outstanding. I define 'outstanding' as professional people w More

by rgglover50
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
December 02, 2023

Great service but the communication after you drop off your car isn’t that great. More

by aaliyahrobertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

Prompt, professional and courteous. Serra Issac service department did what I asked in a reasonable amount of time. Would recommend to everyone. More

by smith6118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
November 30, 2023

It is a superb dealership,I find it Good and I would past it on More

by johnjibri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
November 30, 2023

Y'all are always so helpful. Thank you for doing quality work. You make sure that I know what you're working on in My car. And take care of what ever was wrong. The coffee hut More

by JENBARTEMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Whisenant, Amanda Badgwell
November 29, 2023

The dealership was clean in and around the waiting area. They were efficient with the task and service I stopped in to get done. Amanda communicated with me often about the progress and status of services p More

by bop3x
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell, Amanda Badgwell
November 29, 2023

Very professional and always ask how I am doing Enjoy coming there for the appointments More

by tkmoultr
Recommend Dealer
Yes
November 29, 2023

Fast, friendly service. Professional and helpful. Notify me by email of and upcoming services I need for my 2016 Frontier. More

by cubandavet
Recommend Dealer
Yes
Employees Worked With
Amanda
Nov 29, 2023 -

cubandavet responded

My go-to place for vehicle maintenance

November 29, 2023

I was told on Friday that a new tire would be ready for me on Monday but it was Thursday before it was ready. Other than that everything was fine. More

by na2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
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