Back

Serra Nissan - Service Center

Birmingham, AL

4.5
1,608 Reviews

1,608 Reviews of Serra Nissan - Service Center

Sort by
November 27, 2018

Service Dept The service department provided EXCELLENT customer service and the staff was very friendly. Very helpful. They explained my service to me & when my ne More

by Joshua43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Perryman
Dec 03, 2018 -

Serra Nissan responded

Thanks, Joshua for the excellent review!

November 23, 2018

Came for oil change and replace air filter. They fixed it up very quick and great service. Customer representative took good care of my car. More

by maheshdvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Alston, Amy Caretti
Nov 27, 2018 -

Serra Nissan responded

Hello, this is great news! Thank you for sharing your experience with us.

November 21, 2018

Service Rear brake pads replaced, rotors turned Oil and filter changed Multi point inspection Complimentary car wash Free coffee, snacks, and water in w More

by bland0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa White
Nov 27, 2018 -

Serra Nissan responded

Hello, Thank you for sharing your experience with us and for the feedback. We will make note of the WiFi and check on that, thanks for letting us know. We appreciate your business and look forward to seeing you at your next service visit.

November 21, 2018

RMURPHY The service dept was prompt and courteous and rhe waiting area was comfortable, and refreshment are was nicely done. I would recommend more snacks and More

by RMURPHY189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Venson Lavender, Jared Johnson, Amy Caretti, Randy Hicks, Brian Thompson, Danny Tuggle, Mikayla Fuller
Nov 27, 2018 -

Serra Nissan responded

Hi there, thank you for your feedback. We are glad to hear your visit with us was great and we will be sure to make a note of the coffee creamer flavors. We appreciate your business!

November 16, 2018

Great Service Everyone was very professional and as I noticed interaction with other customers, they are very respectful. I was immediately checked in and had a ve More

by MsPam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Caretti, Vanessa White
Nov 27, 2018 -

Serra Nissan responded

Hi Ms. Pam, We are delighted to hear your experience was great. Thank you for your business and we look forward to seeing you again at your next service visit.

November 14, 2018

Initial Service And oil Change I was extremely pleased with the overall service experience and the service staff. I also appreciate the fact that prior to the appointment date, I re More

by doerman326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa White
Nov 27, 2018 -

Serra Nissan responded

Hello, We are thrilled to hear you were pleased with your service visit. Thank you for sharing your experience with us and for the excellent rating.

November 12, 2018

Awesome I feel like I'm at home when I'm in your business. Your employees are great and helpful. I would not go anywhere else More

by LAPOLLITAGUILLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Caretti, Vanessa White
Nov 12, 2018 -

Serra Nissan responded

Hello, this is great news. Thank you for sharing your experience with us and for the excellent rating!

November 12, 2018

It is always a good experience when I go to Serra Nissan. The service department at Serra Nissan is always a good experience, everyone is always very friendly and explain everything that was checked on your c More

by highriverboxers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Caretti
Nov 12, 2018 -

Serra Nissan responded

Thanks, Ken for the excellent review! We are thrilled to hear your experience with Amy and the team has been great!

November 12, 2018

Oil change Aleays a great friendly place fast and effective gives me details about whats going on with my car and shows me what to look for and what they have do More

by PARTSGUY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Caretti, Vanessa White, Danny Tuggle
Nov 12, 2018 -

Serra Nissan responded

Hello, thanks for the outstanding review! We are thrilled to hear your experience with us has been great!

November 09, 2018

Service was satisfactory completed and I am very pleased with everything that took place. The service manager was kind and articulated the repairs and cost v More

by PLH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Caretti
Nov 12, 2018 -

Serra Nissan responded

Hi, thanks for the wonderful review and rating!

...
153
...