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Serra Nissan - Service Center

Birmingham, AL

4.5
1,608 Reviews

1,608 Reviews of Serra Nissan - Service Center

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December 26, 2018

Very quick and easy Vanessa was very professional and handled everything dilligently and kept me informed throughout the process. Very pleased with my experience and will More

by jameswesley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa White
Jan 02, 2019 -

Serra Nissan responded

Hi James, Thanks for the great review and excellent rating!

December 25, 2018

Excellent Prompt service upon entering the service department. Service advisor was very pleasant. Explained to me about how long it would take to evaluate the p More

by valexander1958@gmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amy Caretti
Jan 02, 2019 -

Serra Nissan responded

Hello, thanks so much for the great review. We are delighted to hear your service experience was excellent.

December 24, 2018

Better than before In the past, service from this location had been very inconsistent (timely service, knowledgeable service managers, attitudes)... Now, the new manager More

by andonald1177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Caretti
Jan 02, 2019 -

Serra Nissan responded

Hi there, Thank you for sharing your experience with us and for the great review! We appreciate your continued business.

December 24, 2018

Quick and effecirnt service Great help and short wait in service department it was offered drink and treats will i watedthere wss also atv and comfortable waitjng roomgreat servi More

by grandmothet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Caretti
Jan 02, 2019 -

Serra Nissan responded

Hello, Thank you for sharing your experience with us and for the great review. We are delighted to hear that your visit was quick and the service was efficient.

December 17, 2018

Friendly service We got fast friendly service no hidden charges or surprises we were happy with our service representative and she was friendly and smiling helpful and More

by ellie8212000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raylinn echols
Dec 17, 2018 -

Serra Nissan responded

Ellie, This is great news. Thank you for sharing your experience with us and for the recommendation!

December 17, 2018

Great Service Great team they got me in and out. They answered all my questions. My spare key was mailed, but I haven't received it but the team is doing their best More

by jfletcher_89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Perryman, Amy Caretti
Jan 02, 2019 -

Serra Nissan responded

Hi there, thank you for sharing your recent service experience with us and for the wonderful review. Please let us know if we can assist with anything in the future.

December 10, 2018

OIL CHANGE GREAT EXPERIENCE ALWAYS, FROM START TO FINISH. CUSTOMER SERVICE ALWAYS GREAT AND SERVICE PERFORMED IN NO TIME AT ALL. LOBBY WAS CLEAN AND HAD POPCORN, More

by service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Caretti, Vanessa White
Dec 17, 2018 -

Serra Nissan responded

Hi there! Thanks so much for a wonderful review and rating! We are thrilled to hear your recent experience with us was great and we look forward to seeing you at your next service visit.

December 05, 2018

Smooth and easy! I was in for an oil change and a review and I asked for an estimate on a new set of tires. Everything was done in a timely fashion. More

by sharpace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Caretti
Dec 07, 2018 -

Serra Nissan responded

Hello, thanks for sharing your experience with us. We are delighted to hear your visit to our dealership was smooth and easy. Please let us know if we can assist with any additional needs in the future.

December 05, 2018

Good service experience I had a good service experience. Amy was very professional and patient b/c I was late getting back to my car and everybody was nice about it. More

by dltaylor34DNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Alston, Amy Caretti
Dec 07, 2018 -

Serra Nissan responded

Hi there, thanks so much for sharing your experience with us and for the kind words. We are so happy to hear your experience with us was a great one!

December 01, 2018

Excellent Always get great friendly, knowledgable, professional service. I have never been disappointed or told I need service for something more than I took my More

by Faith2006
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dec 03, 2018 -

Serra Nissan responded

Thanks, Faith for the great rating and excellent review!

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