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Serra Nissan - Service Center

Birmingham, AL

4.5
1,608 Reviews

1,608 Reviews of Serra Nissan - Service Center

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September 09, 2019

Service Department was great and timely Very professional in explaining the work performed and what needs to be done in the future. We appreciate the constant reminders e-mails and texts. More

by HOGANSh0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 05, 2019

Car Care Nissan Service Department is excellent! I love the way the service technicians service my vehicle. My car rides so smoothly, because of excellent work More

by Jesuslove01@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Borja
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Venson Lavender, Kyle Towner
September 05, 2019

Great People The people here are absolutely wonderful. The service department was absolutely wonderful with my vehicle and got me taken care of quickly and efficie More

by amdudley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2019

Excellent service Very courteous and professional service. My service was very quick with help from everyone. I will recommend this dealership to everyone looking to bu More

by percypparrish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All service people
September 03, 2019

Pretty quick I had to constantly get my warranty verified before I was helped. When helped, I got good service. Nissan was courteous with me after warranty verifie More

by sturdivant_dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Johnson, Eric White
September 01, 2019

Great service I always get great and professional service from Serra. I have no complaints and they have been a excellent dealership from purchase to service of my More

by Walter67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Johnson
August 30, 2019

Great Each time that I visit, I leave pleased. I like the idea that they staff explains to me the needs for my car, even if I can't do it. The snacks are ba More

by jlenyavd4815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn.
August 30, 2019

Great Service Excellent Service and Friendly staff. The wait was minimal. Thanks for always being a dependable place to take my car in order for me to have guaran More

by TURAH26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Caretti, Vanessa White
August 26, 2019

Lacking Was promised a complimentary car wash and vaccum with my service and when I got there was told there was no such thing and that there wasn't even a ca More

by CindyP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can't remember names
August 22, 2019

New tires and oil change The service lady could not have been nicer. Kept me informed during the wait. Gave me a good deal on the oil change since there had been a misundersta More

by JBISC1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I know I ordered the tires from Courtney but do not remember the names of the other involved employees.
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