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Serra Nissan - Service Center

Birmingham, AL

4.5
1,608 Reviews

1,608 Reviews of Serra Nissan - Service Center

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October 21, 2019

Friendly Prices were decent. They didn't pressure me into getting stuff I didn't need. Kept me informed on what was needed and the amount. Even called the warr More

by RIMBEY_88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Caretti
October 21, 2019

Great sevice They informed me my problem was under recall. They allowed my car to me towed there 3 days before my appointment and fixed it 2days before it was sche More

by dch4jjj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who I was helped by.
October 21, 2019

Great experience! I gave a 5 star rating because, I was helped from the time I pulled into the service garage area. They were very friendly and knowledgeable. They als More

by cdavis0801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Henry, James Wilson
October 21, 2019

Dependable I feel confident that any problems will be addressed and corrected. I'm kept informed of the progress and any additional work needed. Thank you. More

by gdawright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2019

Excellent Service The staff was very friendly and professional! I would highly recommend this Nissan dealer and Nissan cars. Thank you for the great customer service. More

by kat.wiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2019

It was okay They were very polite and handle everything with care but there was only one negative about my experience and it was the fact that the "no cooling" cl More

by Demetriccrosby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mortimer Virves, Anthony Alston, Amy Caretti, Christoper Duff, Danny Tuggle
October 14, 2019

Awesome service!!!! I would give Serra Nissan five stars because of the outstanding service that is given. The staff are extremely helpful and polite. They also take grea More

by fhawkins08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Bradford
October 14, 2019

Staff was professional and prompt Good customer service. They were very professional and prompt and I was able to relax in waiting area comfortably while waiting on my car to be servic More

by RMURPHY189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Venson Lavender, Xavier Johnson, Jared Johnson, Amy Caretti, Randy Hicks, Danny Tuggle, Angie Hester
October 11, 2019

Great Service from Matt Matt Henry was great to work with. He got us in and out within the day like we had hoped and gave us an honest opinion about a repair that was not nec More

by pwasbury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
October 10, 2019

Quality professional service I came in to check on my tires. The Check Tire Pressure light has been coming on consistently due to weather. The service staff member recommended put More

by elephanttusk250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know the gentleman's name ., Vanessa White
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