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Serra Nissan - Service Center

Birmingham, AL

4.5
1,608 Reviews

1,608 Reviews of Serra Nissan - Service Center

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November 23, 2019

Service day I guess Wednesday morning is a good day. In and out in no time. I always get good service there. I was also surprised my service was no payment from More

by ruthann01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2019

Service Dept is great! Whenever I come in the service dept is great, helpful and friendly, I appreciate everyone who service my automobile, keep up the good work! Thanks Ma More

by njesus1st
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2019

Helpful Every time I go to the Nissan Service Dept. Matt is always in professional and helpful mood. I like dealing with him. Good work service dept. More

by SherryWashington13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2019

The customer service was great. The team members show that they care about you. They are detailed in explaining your visit. They make sure you understand what jobs they performed. More

by nekeyag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2019

Oil change and tire rotation The car was finished when I arrived to pick it up. I had dropped the car off the day prior. They started at 7 am. More

by shesha2u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 18, 2019

Very professional and professant The Staff was very professional and had a positive attitude which sometimes means a lot when you've had a long day already. A smile 😃 can brighten a More

by RMURPHY189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavender, Vincent, Xavier Johnson, Randy Hicks
November 16, 2019

Service Overall Great Experience! Excellent customer service. Didnt have to wait forever, and he had great attention to my questions. I really appreciate the More

by YKIZZARDdnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2019

Awesome Service I was very pleased concerning the service that l received at Serra Nissan! The do excellent work! Every time they service my car, it just feels like i More

by Jesuslove01@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Borja
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Towner
November 14, 2019

Super nice People are so nice to me and my car is always the way I left it with them..haven't had any major issues with thatn since I switched from Sylacauga.. t More

by doriturner44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2019

Satisfied I’m Very satisfied with the service I get from Nissan. They are all so friendly and concerned about what is happening with your car. More

by gljackson56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Perryman, Randy Hicks, Madison Whisenant, Angie Hester
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