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Serra Nissan - Service Center

Birmingham, AL

4.5
1,608 Reviews

1,608 Reviews of Serra Nissan - Service Center

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December 13, 2019

Service manager Scott and advisor Matt have gone of their wa Matt is very polite. He even recognized my phone number when I called and addressed me by my name. He and manager Scott have worked hard at resolving More

by Set3152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2019

Bumper fix My. I pet has been popping off for the longest though it took almost 6 hours my bumper was finally fixed. So I’m happy More

by Sinn8828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2019

Excellent service The whole staff that was there on Dec 12 am was excellent. Will recommend anyone to come there.From the time I walked in to the time I left l was gree More

by mischalena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Services people and cashier
December 10, 2019

Very knowledgeable of issue Experience great was prompt and charged what promised. Explained the process and what would have to be done to correct the problem. Car was ready the More

by thedotys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2019

Owner Good customer service great experience and smiling faces. Thanks Any time my car go for service is always great And I will always recommend my fam More

by WILLIE Golston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2019

My experience was fast and informative. My experience was very informative and the wait was not long. I had just gotten off a 12 hour shift and I didn't have to sit all day. The staff is alw More

by STARSD12B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2019

Serra Nissan A couple of months ago, I received a coupon in the mail, from Serra Nissan, for a free oil change. Yesterday, Dec 2nd, I went for my oil change. Whe More

by sassysan06
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
November 28, 2019

Excellent service I brought my car in for oil change and they rotated the tires and changed oil in a very reasonable amount of time. I’ll always have vehicle serviced h More

by Walter67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2019

Fast, Friendly and Professional Oil change and tire rotation completed quickly and efficiently. Wait time in customer lounge was much shorter than expected. Had two small dogs which More

by cubandavet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 27, 2019

Oil Change and Tire rotation Excellent service in and out in the time quoted. Requested oil and filter change along with a tire rotation. Work was done and completed on time as ex More

by RHODESM18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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