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Serra Nissan - Service Center

Birmingham, AL

4.5
1,608 Reviews

1,608 Reviews of Serra Nissan - Service Center

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December 28, 2019

Recall Was in for a recall. Everyone was very helpful and courtesy. Was there less than an hour. Area was clean and very professional. Will be back. More

by clarknotkent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Bowman
December 27, 2019

Excellent customer service ! Matt allowed me to have a courtesy car while mine was repaired. They kept me informed about my car throughput the repair process. I highly recommend t More

by Set3152
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2019

Great Service !! Serra Nissan took great car if my car !! Excellent service !!! Matt took good care of my car . He is polite and care about his customers . More

by kstewartaka03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2019

Great All of the staff have been nice and they have been helpful. They try to make it convenient for me to bring my car in. More

by gleefullyme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady who calls about surveys
December 26, 2019

Service The service I received was great! I will definitely recommend this service center to friends and family. The people that employed there are very helpf More

by foremanjokeitha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Johnson, Jeremiah Perryman, Eric White, Anthony Alston, Randy Hicks, Madison Whisenant, Timothy Bowman
December 20, 2019

When i went on August 7th 2019 and got my oil change i experienced a great service from them i will recommend others to them More

by taradiaz24
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2019

Awkward Someone from finance kept pressuring people to take his $2.00 to talk with him about refinancing. I asked the mechanic to put air in my tires while lo More

by Versa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
December 17, 2019

Car not driving right The moment my brother drove my car in the shop I was top priority. The mechanic listened to the problem and acted accordingly. Thank you. More

by Linda Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2019

People were nice The staff were respectable and knowledgeable. I made an appointment and was helped and serviced in a timely manner. My car was well taken care of an More

by swhite3900@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : N/a
December 17, 2019

Best Service Dept in Bham Absolutely great customer service provided! I felt like I was VIP & didn’t have to worry about anything. The guys really took care of my vehicle & ga More

by Drill Sergeant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Alston
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