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Serra Nissan - Service Center

Birmingham, AL

4.5
1,608 Reviews

1,608 Reviews of Serra Nissan - Service Center

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January 20, 2020

The staff are very friendly, made sure that my service was done in a very timely manner, will return again and recommend to family and friends. More

by daw0401
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
January 20, 2020

Went for scheduled maintenance on brakes for 2016 Frontier pickup. Was advised my rear brakes were well within safe parameters and that the front brakes could actually wait for service until next oil More

by cubandavet
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2020

Good Service I was pleased with the wait time.It was much better than my last visit. Matt was friendly and provided excellent customer service. Thank You More

by randlingram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2020

Great service they always treat me with good service I will always come back to the for my service and let other know good job More

by mrcole03
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2020

I carried my Nissan Leaf in to replace a part that was recalled. Matt was easy to deal with and gave great, timely service. They even charged my battery for me. More

by dedent
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2020

Courteous, professional serviceHad work performed on a Courteous, professional service Had work performed on a software recall for my 2018 Rogue. Was in and out in about an hour. Thanks for updating my sy More

by collinsconnie
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure name of service advisor
January 04, 2020

Great service The service was timely. The personal were friendly and concerned. The waiting area was pleasant.. All of the staff seem to care that I had good servic More

by hintonjoannDNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2020

Went for an oil change The tech was very nice show me a nice waiting room where there was coffee and snacks.they explained to me about my car. And what I needed the next tim More

by Clarawalker62cw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2019

Best dealership I have ever been to! I had the best service at this dealership on 12/27/2019 so friendly and fast to get my car in and out. I will give them my business every single time! More

by batkinson9494
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2019

Front Brakes Had front brake pads replaced, rotors turned. Brake fluid replaced. Had to return to the service center shortly after leaving. Front brakes wer More

by colemand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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