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Serra Nissan - Service Center

Birmingham, AL

4.5
1,608 Reviews

1,608 Reviews of Serra Nissan - Service Center

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February 11, 2020

I absolutely love the service department. All the advisors and techs are the best! Will always bring my Nissan in for service! Best dealership around! More

by koridanielle
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2020

Very professional, friendly and transparent. I really liked the atmosphere. They will be getting my future business. The experience was a pleasure. I had a service department that I was pleased with but More

by Robin
Recommend Dealer
Yes
Employees Worked With
I do not remember any names but I do remember faces. They were great!
February 06, 2020

This was a good experience. Got my express service done for a really-really sweet price. The wait time was reasonable. Love the complementary pop corn and refreshments. More

by Sergiu
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
February 05, 2020

I am quite pleased with the service department and their staff. Professional, friendly, and very accommodating. Due to illness Amanda was great on rescheduling me. More

by debbiejharris54
Recommend Dealer
Yes
Employees Worked With
I worked with Amanda, she was very friendly and handled my questions and issues beautifully. Also, Patrick originally made my appointment and he was very nice, and patient working on getting me scheduled.
February 04, 2020

Super people to work with it was a problem they had to hunt got it done no complaints here so far it's all good thanks for everything More

by greglowe62
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure hes name but had no problem with anyone in service
February 04, 2020

I love Serria Nissan they have the best STAFF , fastest service , and I will continue to use them for all my automotive needs!!! Thanks Matt for your great service!! More

by lisab2277
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2020

Scheduled safety recall for 0800. Arrived 0745. Received car almost 1200!!!! Paperwork indicated it took 2.5 hrs to do the job. Why make an appointment if they begin work much later. More

by Disappointed Again
Recommend Dealer
No
Employees Worked With
Amanda Bagwell
January 30, 2020

Serra Nissan accomplished what I expected. Serra Nissan accomplished, in a timely manner, what I expected. With my new vehicle purchase; I was entitled to my first two oil changes fro free. One More

by wrushb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda, Timothy Bowman
January 21, 2020

I always take my car here for anything. They are very nice, very fast and even saves me money. What more could you ask for? More

by ally6200
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2020

Very good service, very pleasant to talk to, just professional over all good place to get my oil change I will be back when every I need anything for my car. More

by ARETHIACARSON
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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