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Serra Nissan - Service Center

Birmingham, AL

4.5
1,608 Reviews

1,608 Reviews of Serra Nissan - Service Center

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March 04, 2020

Love the service and representatives. They are always polite and accommodating. We really enjoy the experience of getting my wife’s car serviced. we will continue to get our car services at Serra Toyota. More

by tkmoultr
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2020

Servicing of my 2018 Frontier SV 4x4 CrewCab Truck Matt and Amanda were outstanding Service Reps, the actual mechanic was very thorough and proffessional. Scott the Service Manager has always been hel More

by rgglover50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2020

Nice people good service they are helping keep my car running smooth as the day I first got it. Look forward the the sales department More

by Hibblerantony
Recommend Dealer
Yes
Employees Worked With
Matt Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2020

Dealership is good. Service is all the interaction I had with it since sale over year ago. Service department is good too. One early warranty issue done and routine oil change since. More

by jibefort
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Bayless (?)
February 26, 2020

Amanda has been great with answering my questions and assisting my request With professionalism. Each request was meet and processed As informed No delays Enjoyed working with your team More

by kwbagby
Recommend Dealer
Yes
Employees Worked With
Amanda badgwell
February 22, 2020

I had a very good customer service experience. The service was great too, very frictionless. Advisor Amanda was very patient with me and gave great customer service. More

by Ta’Mara Moore
Recommend Dealer
Yes
Employees Worked With
Advisor Amanda
February 22, 2020

Service was fast and accurately resolved and the employees were friendly. Price of service was reasonable. I will definitely return for all service to my vehicle. More

by Mrsallen2112
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2020

I did not purchase my vehicle at your dealership but I’ve had nothing but positive experiences with the service department. Will not hesitate to recommend the service department. More

by tduchock
Recommend Dealer
Yes
Employees Worked With
Amanda
February 19, 2020

I had a good experience from the time I arrived until the repairs were completed. Everyone was courteous, informative and professional. I will be back. More

by SNOSER
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda (Service Advisor). I do not know Matt Henry nor the name of the service technician.
February 19, 2020

Serra Nissan is very convenient and close to my house I try to use the service center as much as I can for oil changes and stuff. My last visit was to install a new radiator and it was done in a timely man More

by Geesmo1
Recommend Dealer
Yes
Employees Worked With
Amanda
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