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Serra Nissan - Service Center

Birmingham, AL

4.5
1,608 Reviews

1,608 Reviews of Serra Nissan - Service Center

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March 26, 2020

My service advisor Austin was super nice and helpful, he resolved the issue quickly even after there was a problem with the software. Awesome place. More

by gabbiy.calvi
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
March 26, 2020

I was very very pleased with the customer service that I received on yesterday. I didnt have to wait too long and awesome work was done to my car. I definitely am a very very satisfied customer with nissan. More

by paulette1970.prDNC
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Alston, Brian Thompson
March 19, 2020

The staff was very helpful and courteous. They took care of my car and kept me updated on any changes. The facility was clean and comfortable. More

by hnelson0219
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2020

Service was great! It’s always a nice experience to visit the service department and get quality customer service. Everyone is very polite and professional. More

by tkmoultr
Recommend Dealer
Yes
Employees Worked With
It’s was a lady. Sorry can’t remember her name
March 18, 2020

It is amazing amanda Harrison greeted me as I walked in and Matt Henry helped me from there he explained everything so I could understand it and walked me through the whole thing. I won't go anywhere else More

by mbrannon76
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Harrison
March 12, 2020

Brought my 2014 Altima twice here for service. Customer service was excellent. Service was done fast. Express oil change was charging 59.99-69.99 for oil change, while here at serra nissan it was 39.99-49. More

by Anjum
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2020

Great Customer Service Went for Oil change and few other problems(Alignment, Breaks and tire rotation) with my car, However everything is fixed in three to four hours. More

by maheshdvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
March 09, 2020

Love the service center always prompt and nice and honest! I would recommend services to anyone with Nissan products! Never had anything stolen and promt timing More

by Doodlebug
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
March 07, 2020

I always have my vehicle serviced at Serra dealership. I trust their routine service work over anyone else. It doesn’t cost any more than it would to take it somewhere else but dealer service is better. More

by Walter67
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2020

Took care of my brake maintenance and oil change quickly and inexpensively. My go-to location for service on my Titan truck. Very good value for the money. More

by cubandavet
Recommend Dealer
Yes
Employees Worked With
Amanda
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