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Serra Nissan - Service Center

Birmingham, AL

4.5
1,608 Reviews

1,608 Reviews of Serra Nissan - Service Center

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May 18, 2020

Service Department The associates were very friendly . I was greeted quickly and the requested work was completed in a timely manner. The waiting room was clean and com More

by MRHESTER33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2020

Friendly dealership and service dept. They go above and beyond to help you. I would recommend Serra Nissan to anyone and I will return myself. More

by marnitacook
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020

I always receive great service from Serra Nissan. I will only got to them to service my vehicle. Everyone is so knowledgeable and very polite. More

by timeka30
Recommend Dealer
Yes
Employees Worked With
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Johnson, Kyle Towner, Jeremiah Perryman, Eric White, Anthony Alston, Madison Whisenant, Timothy Bowman
May 15, 2020

Exceptional customer service, Fast turnarounds. I brought my vehicle here three times so far, and they provided great customer service. Highly recommend this place for all service needs More

by Anjum
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Umair Rehman
May 15, 2020

They are very helpful and made sure i was accommodated properly and that everything i need was taken care of in the best way possible More

by shameremuhammad
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020

Customer service are nice , BUT, The car never had oil leaks, till I did oil change, at Centerpoint branch, went back 3 times, 2 times they said: they didn’t clean the filter good, the third time they cha More

by riyad22
Recommend Dealer
No
Employees Worked With
Don’t remember
May 14, 2020

I didn't have an appointment but drove right in and was greeted immediately. Before I knew it, I was out of there. Because of the reward system, I paid nothing. More

by gdawright
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020

Nice job everyone was nice an they were very friendly and helpful . The staff was very helpful in getting my car ready so I wish them well. More

by CPOLLARD63083
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020

I made my appointment on line and it was a flawless experience. Matt called an confirmed the appointment and allowed me to take an earlier appointment, this wa great. I was greeted and waited on prompt More

by crzell
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Bagwell
May 13, 2020

every one was very nice satisfied with dealing with employees at Nissan dealership. I would recommend serra Nissan to friends and family. I look forward to my next visit for More

by dligon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Alston
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