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Serra Nissan - Service Center

Birmingham, AL

4.5
1,609 Reviews

1,609 Reviews of Serra Nissan - Service Center

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July 22, 2020

Came in for a oil change and tire rotation very friendly associate as always was in and out fast and speedy service Thanks to M More

by blevinsclaudia03
Recommend Dealer
Yes
Employees Worked With
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2020

Always friendly and courteous. Whenever I come in to have my car serviced I'm always greeted with how may we Service you today. Pleased. More

by WANDAJHARRIS591
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2020

Great service Awesome customer care. Express Service was pretty fast this time. It takes more until your car gets to be taken inside. From there on, it's pretty fas More

by Sergiu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Harrison
July 15, 2020

I'm always very satisfied with the service department when I come here.. everyone is always so nice.. don't have to wait long.. always greeted with a smile.. More

by doriturner44
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Thompson, Angie Hester
July 12, 2020

service My only complaint is that I was not given an invoice after my service was done and I took my car back a second time for a tire rotation because I did More

by dtoney56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2020

Awesome Maxine is excellent in the Service Department and is very good at her craft. She is one of the reasons Serra Nissan is 2nd to none. I look forward in coming back. More

by GJSIMS4
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxine,
July 11, 2020

Sierra Nissan is the best dealership I have ever dealt with. They are always very friendly, efficent, and professional. I would recommend all my family and friends to visit Serra Nissan. I bet they coul More

by tammy.martin926
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2020

They went above and beyond for me. Excellent customer service and communication was great. They addressed my concerns and let me know I can bring it back if the issue arrises again. More

by RIMBEY_88
Recommend Dealer
Yes
Employees Worked With
Randy Hicks
July 08, 2020

I was greeted promptly and everyone was very professional. It was a busy day and I didn't have an appointment, but they got to me quicker than I thought they would More

by cfeltman
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2020

Did not like service. They fix one thing and broke something else. Very slow also. Things were missing. I have to take my car back unfortunately. More

by jmbking05
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
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