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Serra Nissan - Service Center

Birmingham, AL

4.5
1,609 Reviews

1,609 Reviews of Serra Nissan - Service Center

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August 19, 2020

Very poor Customer Service. No cLl from the Service Department regarding my vehicle. Mechanic left greasy footprints 👣 on floor mat. I had to leave work early to take the vehicle back the next day s More

by NDAVIS9027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The Receptionist
August 17, 2020

Great service. Service manger had good knowledge and knew the wait time. My car runs like a dream. I ways come to this location for my service More

by TONYAWATKINS61DNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manger
August 16, 2020

I love coming to this particular dealership. Everyone is so friendly. I have to say Angel is my very caring and anyway he can help you he will. I'm just looking forward to working with him to purchase my ne More

by debrablackmon19DNC
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2020

I like the dealer ship because everyone is friendly and helpful know what they are doing and very professional will not take my car anywhere else. More

by LARRYBLACK1963
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Henry
August 11, 2020

Always the best service. In and out I purchased my car there in 2012 and had to to have the transmission replace which was cover. More

by wrachelle55
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2020

Matt Henry is the best service guy I ever meet. ALWAY on point and very helpful. He never leave you feeling unknown about your situation and is there to fix it. Please make sure you keep him. More

by dorasmedleydnc
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2020

Matt make me feel so welcome and my visit so enjoyable..Thank you Matthew for your kindness and making feel right at home..And welcome as usual.. More

by cox2132dnc
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2020

Very timely service on such a short notice! The service tech was very helpful and professional! I will definitely be back, great service is hard to come by these days especially for women! Thanks again! More

by Ivyhisay
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2020

Quick service Service department quick to get your car services. They kept you well informed of the status of your car. I did not have to Waite very long at all More

by dwa56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxine
August 01, 2020

Professional and friendly Excellent service. Staff very professional. Work finished quickly and as promised. Very satisfied with friendly, caring and knowledgeable service staf More

by cubandavet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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