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Serra Nissan - Service Center

Birmingham, AL

4.5
1,609 Reviews

1,609 Reviews of Serra Nissan - Service Center

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October 13, 2020

I am very pleased with my service at the service department. They are very nice & accurate on my service. I didn't have to wait a long time while my truck was being serviced. Thanks Alot Serra Nis More

by TWANA308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2020

My first time taking my car to this location. The service was great. The waiting area was nice and the people were friendly. It wasn't a long wait an the service wasn't costly More

by llocjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2020

Exelent service. Confotable wainting room, very fast solution. My first experiece there was a lady, she was very nice. I hope to comeback for service More

by RJAIME377@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2020

I have always had my cars serviced at this particular dealership and the professionalism and service is always exceptional. I also have purchased all my vehicles from them since the 90's . Great peopl More

by CHELLG1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Whisenant
October 02, 2020

Serra Nissan has always treated me with respect and honesty! They analyzed the problem and made suggestions how to solve it. I was allowed to decide what to do with no pressure! More

by POLLYEROBERSON46
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2020

I am highly satisfied with the service I received for my 2019 Rogue. I was at the service bay at 1:50 PM for a 5000 mi service and I was finished by 2:20. It didn't take very long. Amanda in Nissan servic More

by CHASJOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
October 01, 2020

The service adviser (Matt Henry) did an excellent job servicing me and my vehicle. From the moment I drove up he was very cordial and made me feel so welcome. Great job Matt and thank you! More

by jonathan.ridgewaydnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2020

The service was excellent and the service attendant was very helpful and didn’t try to give me a hard sell. Amanda knew her stuff More

by Bursedebra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
September 28, 2020

Customers service was wonderful and staff are very friendly Quality of work had some issue in the past but I see some inprovement and price still sometime questing the price . More

by marschelhDNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2020

Service and staff were very courteous and on time with everything. The breakroom was clean and the staff was friendly. I was satisfied with my service. More

by ALESIACAINE.GIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
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