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Serra Nissan - Service Center

Birmingham, AL

4.5
1,609 Reviews

1,609 Reviews of Serra Nissan - Service Center

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December 29, 2020

Matt Henry was very kind and attinative to my needs. He made my experience very pleasant...I will deal with him only from now on. More

by NO1CINDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Henry
December 27, 2020

My Nissan Rouge 2018 has smelled like smoke since getting my oil changed on 12/24/2020. I went right back after my oil change because my car was smoking and I was told oil was wasted on my manifold and it wo More

by KCRUM49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2020

OUTSTANDING customer service! They were so kind to work my repairs around my hectic schedule!!! I am so appreciative of Amanda and the guys. Thank you Serra for having such great employees-dont forget maxi More

by mhill_hillhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxine, Amanda Badgwell
December 21, 2020

Great service, got my car out pretty quick. It's always nice bringing my car to them. Worth the 30 minute drive, every time. I've never felt like them trying to sell me something that I don't need. Always More

by Sergiu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
December 19, 2020

During my visit to Alabama my service was awesome didn’t have any issues. The service department was friendly and got the job done fast with no issues. More

by SIDDELLFREEMANDNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
December 16, 2020

Great service, very friendly, and very fast work.I will Great service, very friendly, and very fast work. I will make sure they take care of all my work on my car. Making an appointment was the best decisi More

by DNC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
December 15, 2020

Friendly and professional services. In and out in a timely manner. I was very pleased to find out that my oil changes are free as long as I own the rogue. More

by lnlkp
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2020

Everytime I come here I received great service. The staff is always nice and friendly. They got me in and out quickly and safely. Will come back. More

by jfletcher_89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2020

I have had all of my vehicles service, at all of the Nissan dealership located in the Birmingham area, this location is the best. This is only location were I go to have my vehicles serviced. More

by caharvey1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2020

Perfect service ! In and out ! Great service department always friendly. Allways offer me something to drink love working and dealing with these amazing people ! Thank y’all so much !! More

by iamroderickc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
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