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Serra Nissan - Service Center

Birmingham, AL

4.5
1,610 Reviews

1,610 Reviews of Serra Nissan - Service Center

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February 04, 2021

I received excellent customer service. The wait time was not bad at all. The staff was super nice. I love the rewards Serra offers their customers. More

by tkelly97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
February 04, 2021

Fantastic people, great service and always friendly. They have a very clean facility and make you feel very welcome. I really am glad that I nought my car there More

by shesan69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
February 03, 2021

Great customer service! My oil change was complete in a timely manner. The mechanic was well knowledgeable about the service that he was providing. I would definitely recommend! More

by geneshaljohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2021

Service was done in a timely & professional manner. Observe cleanliness precaution being used. Service dept staff friendly & knowledgeable. Great service. Satisfied customer. Nissan customer. More

by Keke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
February 01, 2021

THEY HAVE Never repaired my car completely, and then wanted to charge me for something else at the same time. They are a total rip off! More

by Mokie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
January 27, 2021

They always accommodate and get to the bottom of what's wrong with the Sentra. I always have a good experience in the service department with them taking in the car right away. The pricing is always reason More

by frannubian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
January 24, 2021

Mr. Matt Henry was great. He made every effort to have his department discover the problem with the Versa and to rectify it in as timely a manner as was possible. More

by russellnoyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier was nice, too.
January 22, 2021

Horrible incompetent workers kept my car for 2weeks . The first time they fixed the car I brought it home it ran worse then it did before I took it there. In other words I will never use them again shabby wo More

by KAVIN.BUSHDNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Badgwell
January 19, 2021

Good great Excellent don’t remember his name but he knows he was was I come again hope l get the same Service gentleman will Recommend More

by kingetutt1@ Gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
January 19, 2021

I bring my Nissan to Serra because I depend on them doing a great job. And will make it right if there is a problem. More

by gweng1524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
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